Kia of West Chester

Great service Russ was a great help, knowledgeable and fast. Let me know exactly what was wrong and why and did not try to pressure me. Would definately come here f Russ was a great help, knowledgeable and fast. Let me know exactly what was wrong and why and did not try to pressure me. Would definately come here for future service. More

Excellent experience My salesperson Rus was a pleasure to deal with. He obviously is very knowledgeable, was able to answer all of my questions, and offered some very help My salesperson Rus was a pleasure to deal with. He obviously is very knowledgeable, was able to answer all of my questions, and offered some very helpful advise. Car shopping is supposed to be a pain, but I can honestly say that my experience was anything but! Another loyal customer in the books. Thank you! More

Phenomenal Service! After a recent service appointment, I received an email regarding their new vehicle exchange program. I mulled over this for a week or so before decid After a recent service appointment, I received an email regarding their new vehicle exchange program. I mulled over this for a week or so before deciding to take the leap and schedule an appointment. I received a call from Dan Cowles and within the hour was at the dealership. I was looking to trade in my 2011 Kia Soul for a newer model though I hardly thought I be walking about with a brand new 2016 Kia Soul! Dan was able to answer all my financial, technical, and some pretty random questions throughout the entire process with ease! I was concerned going into the dealership on my own but Dan was genuinely invested in addressing my concerns and enlisted the help of Dennis Youn (who has always been extremely helpful!) to work through service work on my previous vehicle to help me determine the best maintenance package for my new vehicle. Dan's bright personality and vast knowledge made my few hours at the dealership a breath of fresh air! More

Great service Daniel was so patient and covered all my options! He made a car buying experience the best I have ever had! I will be buying all my cars from him!!! Daniel was so patient and covered all my options! He made a car buying experience the best I have ever had! I will be buying all my cars from him!!! More

GREAT Staff I went into Kia of West Chester unsure if I was able to get into an affordable vehicle as I still owed more than what my Trade was worth. I went the D I went into Kia of West Chester unsure if I was able to get into an affordable vehicle as I still owed more than what my Trade was worth. I went the Dealer thinking I would have to settle for 5 year old Used SUV, and left with a brand new Sportage. Robia did a great job at working through my needs and wants in a vehicle and budget. (She was SUPER patient with me and my 2 kids, including helping me lug my car seat from vehicle to vehicle to test drive. She was GREAT!). Tom worked with me and made miracles happen and was able to get us into the vehicle I wanted at the price I needed. Dan did a great job making everything happen "behind the scenes" and made paper work a breeze! Cody did a great job going over the vehicle with me and making sure I fully understood all the features of the vehicle. This was my 3rd time buying a vehicle from the dealership and each experience is above and beyond. More

Service visit I had an appointment when I walked into the facility I was greeted with a welcoming voice and with great customer service, I was seen immediately. Th I had an appointment when I walked into the facility I was greeted with a welcoming voice and with great customer service, I was seen immediately. The entire process was explained to me More

Great service! Friendly people Took the time w us to find the best deal for our family. We ended getting two cars in the same days and they made the process great. Took the time w us to find the best deal for our family. We ended getting two cars in the same days and they made the process great. More

Trusted Customer Service I have been a customer of West Chester Kia for over 5-years and there is one thing that always brings me back and this is Dennis Young. I will start I have been a customer of West Chester Kia for over 5-years and there is one thing that always brings me back and this is Dennis Young. I will start by saying, I do not worry about bringing in my car for service since I always know there is someone who always looks out for the customer. This is not typical of my experience with other dealers. Over the last few years, my KIA Shortage has experience different difficulties. This include basic wear and tear, damage tire due to potholes to more complex items such as a backup camera not working all of the time (very difficult to troubleshot). Regardless of the circumstances I now I can work with and trust Dennis. More

Friendly and smooth! Great people! Not pushy at all! And had a nice selection to choose from! Great communication from the start and worked with the budget I was on! Great people! Not pushy at all! And had a nice selection to choose from! Great communication from the start and worked with the budget I was on! More

Easy Buying Experience! I went to Kia of West Chester , unsure of if I wanted to buy a car or not....I just had so many questions! I worked with Cody, who patiently and enthu I went to Kia of West Chester , unsure of if I wanted to buy a car or not....I just had so many questions! I worked with Cody, who patiently and enthusiastically answered all of my questions and helped to get me in a perfect car! More