Kia of West Chester

Chris, our sales person, was very helpful and knowledgable about the product and was very responsive to our inquiries. We found Tony, the Finance Manger, to be rude, dismissive, unethical and u knowledgable about the product and was very responsive to our inquiries. We found Tony, the Finance Manger, to be rude, dismissive, unethical and unprofessional after we pointed out a mistake in the paperwork. Examine EVERY document that he works on VERY closely and double-check ALL numbers. In addition, if you do have a problem with anything related to your experience, do not contact Tony. Tom, the Sales Manager, was courteous and professional in addressing our issues and in working with us to reach a satisfactory resolution. We are happy with the car we purchased and if the Finance Manager had behaved remotely like the sales team, this would be a much more positive review. We would rate the sales experience a 4 but the Finance experience a 0. We recommend Kia of West Chester for the sales experience but urge caution in interactions with their finance group. More

All I can say is "wow". What a great experience I had at this store. Helpful, courteous and they made my vehicle purchase fun. I have been looking for a pre-owned car for the past 3 months and foun I had at this store. Helpful, courteous and they made my vehicle purchase fun. I have been looking for a pre-owned car for the past 3 months and found my dream car, a 2009 Honda Accord. My salesman, Chris Burke was easy to deal with and Clay got me a loan 5 percentage points below the dealer I had just left. I highly recommend these guys!!!! More

I shopped 2 other dealerships and did not feel as comfortable as I did at Kia of west chester. My salesperson was the actual guy from the commercial that's crazy guy Anthony and he was terrific, know comfortable as I did at Kia of west chester. My salesperson was the actual guy from the commercial that's crazy guy Anthony and he was terrific, knowledgeable and professional. After we selected the car the negotiating process was simple. Then we met Tony he did our paperwork and I can't stress enough how smooth and professional the whole process was. I recommend them to everyone 5 stars! More

I've bought many vehicles in my life, but this had to be the most enjoyable experience yet. Dennis guided me through the deal and had an excellent presentation of the car. It was out front like he promised the most enjoyable experience yet. Dennis guided me through the deal and had an excellent presentation of the car. It was out front like he promised and we took a test drive immediatley. When we got back, i waited about 15 min and he showed me the loan structure that i had ask for, plus other options. Tony completed all my paperwork and answered all of my questions (even repeated himself a few times..... I was nervous lol). Tom (cant miss him) oversaw everything and ensured my satisfactio. They were all professional, curteous, and enjoyable. I recommend everyone to check em' out. I got a great deal, left happy, and had no remorse the next day. More

I used their website to get more information, and got a call back from Anthony (he's the That's Craaazy guy from the commercials!!). He took the time to find out what I wanted and how much I could afford a call back from Anthony (he's the That's Craaazy guy from the commercials!!). He took the time to find out what I wanted and how much I could afford and we set up a time to test drive some vehicles. When I got to the dealership he had the cars we talked about ready for me to see and drive. And he was so nice and funny - really made buyng a car fun. Once I picked out a car that I liked, Tom (hes the sales manager there - you cant miss him - hes like 7 feet tall lol) worked with me to get a good loan and fit the car into my budget. I must admit, I was really nervous about buying a car on my own for the first time, but they made it so easy that I cant wait to get my next one from them!! I will be a customer for life - and you should be too! More

Watch out for their hidden charges!! The sale of the Vehicle went well. But after that the company and their Tiitleling section is terrible!!! The over charged us, filed the registration late, which we Vehicle went well. But after that the company and their Tiitleling section is terrible!!! The over charged us, filed the registration late, which we were penalized hasd to pay another fee. Our Temp tags ran out, dealership could have cared less. After 2 months of waiting we finally recieved our paperwork and what do you know they charged us more than we should have paid again. Tony and Kati are terrible people to work with!! I would reccommend buying from them just register and title your vehicle yourself. Tony is errogant and could careless about customer service, "he already got your money" ! More