Kia of Wilmington

Great sales experience! Matt Mccomb did amazing job and made the overall sales process one the best that I have experienced. He was very knowledgeable about the product, taki Matt Mccomb did amazing job and made the overall sales process one the best that I have experienced. He was very knowledgeable about the product, taking his time to explain the features to myself and my father. He even went to pick my father up from the train station who came in from out of town to buy the car. Fantastic experience! James Johnson More

Best decision I've ever made Angie contacted me almost immediately when I first inquired about a car on Friday, I told her I actually wasn't 100% on what I was looking for and tha Angie contacted me almost immediately when I first inquired about a car on Friday, I told her I actually wasn't 100% on what I was looking for and that I was just starting the process. There was absolutely no pressure at all to get me in there, but plenty of information given to me so I knew when they were available and who to contact when I was ready. I let her know my boyfriend and I would be buying the car together but he works Saturday's and that I would check with him about coming in on Monday. I had contacted a couple dealerships and all wanted me come check the cars out on Saturday, so to get a head start I decided to go with my mom to help me narrow down some final options to go back to with my boyfriend. On Saturday morning, I received a text from Jason Glover at Kia letting me know he would be working with me when I was ready and that he just wanted to give me his cell number if I had any questions before i came in on Monday. I let him know that I wasn't positive but that I might try to stop by that day. His response was simple "not a problem I'll be here, and I'll get the car ready for you just in case you stop by" Again, no pressure, just there for me when I was ready. I went to the first dealership I had scheduled, and I told the salesmen what I was looking for, and I was just trying to narrow my choices down for us to come back. He said my budget didn't matter and just kept trying to show me cars on the showroom way beyond my price point. His supervisor told him right in front of me do whatever it takes to get me in a car that day. They knew I wasn't looking to buy, especially without my boyfriend, and continued to push a sale regardless. I decided after I left to just swing by Kia of Wilmington to see what they had. As soon as I got there I met Angie in person--just as friendly and sincere as our first phone interaction. She was so excited I decided to swing by and immediately got Jason for me. Jason's first question was what I was looking for and if I had anything in mind. I explained my same situation as to the other dealers and he said let's see what we can do to help you decide. While he went to get the car i was originally interested in I was looking at their other certified cars available and found one I instantly loved but didn't see on their website before. When he came back to say unfortunately the car i liked had been sold I knew it was a sign and asked to see the Kia Optima. He took me to it, answered every single question, and gave me every bit of information I was looking for. I told him i honestly didn't know much about kias and wasn't even thinking of Kia as an option until I got there. When we were done he said now go home to your boyfriend, talk things over, do your research and figure out what's best for you. I'm confident that'll you find this car is the better choice for you but want you to feel the same. Jason was available the rest of the weekend when I was texting him; and he was right, after hours and hours of researching ratings and reviews and other options, i kept coming back to how much I loved that Kia. Before the weekend was over we were decided--we loved the car and it was the one for us. Throughout the day Monday I worked with Jason through text, email, and phone, to get all the paperwork and documents needed. Monday night chris and I showed up and we're honestly treated like family. Between Angie and Jason, they honestly were the biggest role in our final decision. Jason took care of us and got us everything we were looking for. He made our first car buying experience one to remember and lifelong customers. I couldn't be happier to be a Kia owner and am proud to be a customer of Kia of Wilmington. Thank you Jason and Angie! You helped us do what's best for us, and not what was best for your company. It's a true reflection of how the car buying process should be! More

Amazing! From the moment I waked through the doors at Kia Wilmington I felt welcomed. The warm smile and introduction of the receptionist was very comforting. From the moment I waked through the doors at Kia Wilmington I felt welcomed. The warm smile and introduction of the receptionist was very comforting. Overall, my car buying experience was pleasant and hassle free. Not to mention fast. All of the staff I encountered was efficient and transparent throughout the entire process. I am pleased to have found a new place to continue to do business with for years to come. More

Awesome My husband(Edward Lockett) and myself (Aliceteen Lockett) really enjoy our sale person he was awesome!!!! He went above the call of duty thank you muc My husband(Edward Lockett) and myself (Aliceteen Lockett) really enjoy our sale person he was awesome!!!! He went above the call of duty thank you much for time we had there on Monday 9/12/2016 More

I spent 3 months looking at cars...tested 12...narrowed down to 6 which I drove several times. Finally narrowed it to 3. The Kia Soul was my first choice from the beginning! John Kaldas was very patient down to 6 which I drove several times. Finally narrowed it to 3. The Kia Soul was my first choice from the beginning! John Kaldas was very patient with me and always cheerful and encouraging. He fought the battle long and hard when my husband came in to do the final “negotiating”...and I went home with my Kia Soul! (which I named Doni C after Don Cornelious the 1971 host of Soul Train!) LOVE the color and sun roof... More

Delighted Customer! My Sales Consultant- John Kaldas was great and Tony Sessoms (Finance) was great also. I had 1000 questions, annd John had 999 answers! John is profess My Sales Consultant- John Kaldas was great and Tony Sessoms (Finance) was great also. I had 1000 questions, annd John had 999 answers! John is professional., knowledgeable, personable and pleasant - I will definitely recommend him to others. Thank you again John and Tony! Mrs. Hayman. More

Best Car Buying Experience Ever Nick and Tony were extremely pleasant to work with. They were fair with their initial offer and went above and beyond to help get me in the payment ra Nick and Tony were extremely pleasant to work with. They were fair with their initial offer and went above and beyond to help get me in the payment range I wanted. The visit was the quickest I've experienced in the 5 plus occasions I participated in car purchases. I would highly recommend that you visit them before committing to any purchase. They may be able to sprinkle some pixie dust and make some magic happen for you as well. T Hunt More

Awesome Not much to write but John was very paintent with me and my wife. I will recommend this company to anyone , very awesome person.. Great employee Not much to write but John was very paintent with me and my wife. I will recommend this company to anyone , very awesome person.. Great employee More

These folks are simply outstanding in Sales and Service I have chosen to give a 5 Star rating to this dealership for the following reasons: 1) The quality of their automotive service is remarkable. They ar I have chosen to give a 5 Star rating to this dealership for the following reasons: 1) The quality of their automotive service is remarkable. They are kind, considerate, extraordinarily customer focused, equally as knowledgeable and honest, and foremost easy to deal with. I have been dealing with them for 2 years. 2) The quality of their sales department is every bit as cool as the service department. They listened to my wife and myself regarding what we needed and wanted in a car and recommended those cars that would not only meet our needs, but also many (if not all) of our wants. This was all done keeping in mind our very low budget and time considerations. NO High pressure tactics or "tricks" were ever utilized in my opinion. Fair pricing, (especially after researching on the internet before and after the sale). The sales person (Larry) as well as the financial representative (Mike) were professional, courteous, and friendly towards both my wife and myself. More importantly, they treated us as equals, not just giving the both of us “lip” service. 3) I had to travel an hour to get to the dealership from my home, passing many other dealerships along the way. It was so well worth the trip. 4) They met us at the door, a potential car opportunity already for us to test drive, (Didn’t rush through that either), Offered us refreshments, and a very comfortable private office to sit and work in. 5) In summary, please look these folks up on the internet, call them, and interview them. You will not be disappointed and we believe pleasantly surprise. More

The Best Experience at a Car Dealership The service manager are so nice and pleasant, they explain everything that they are going to service on your car and It's done. Most times I would wai The service manager are so nice and pleasant, they explain everything that they are going to service on your car and It's done. Most times I would wait for the car to be service { About an hour } and a few time they gave me a courtesy loaner car if the work took longer { 3 hours to a day } More