Angie Maddox

Friendly service, straight forward answers to questions, comfortable waiting areas, good coffee/water, phone charging, and an all around courteous experience. I felt valued as a customer and treated well as comfortable waiting areas, good coffee/water, phone charging, and an all around courteous experience. I felt valued as a customer and treated well as a person. More

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Hello this is Dave Johnson I bought a 22 telluride and Al was a big help to me. Receiving my new car I have some extra things done to my telluride 2022 from the service department and the technicians did a f was a big help to me. Receiving my new car I have some extra things done to my telluride 2022 from the service department and the technicians did a fantastic job. I just want to Thank "Al" he's very polite friendly he goes out his way to treat you like family this is my second telluride I had a 2021 I just bought a 2022 and I build a good relationship with Al who's head of the service department I just want to give "Al" 10 Stars if I can!! and thank Al for him taking care of my vehicle he goes above and beyond and that I appreciate about Al very meticulous which I like about him he takes pride in his department and the customers will bring in their vehicle Kim is a nice lady who works in service department I feel like I got a second family. My wife passed away of coronavirus 3 years ago I've been to the dealership just to talk to people and everybody's very friendly I just want to thank everyone that Kia Wilmington. Dave N. Johnson Jr. More

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Angie Maddox and her manager are the best. She made it happen n I left with a cheaper pymnt than I expected. I Love Big Red.. Thank You Angie.. DB happen n I left with a cheaper pymnt than I expected. I Love Big Red.. Thank You Angie.. DB More

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The first and only car dealer stop! Very friendly and non pushy dealer. Very pleasant to work with and honest. Please stop here before deciding on any make of vehicle! Trustworthy guara Very friendly and non pushy dealer. Very pleasant to work with and honest. Please stop here before deciding on any make of vehicle! Trustworthy guaranteed! More

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Fabulous Service The service is always great! Drew has been working with me for about 8 months to see what step I should take in getting a vehicle. I couldn’t decide i The service is always great! Drew has been working with me for about 8 months to see what step I should take in getting a vehicle. I couldn’t decide if I should buy out my lease or purchase a newer Kia Optima. I decided to get a 2019 Optima to own! Drew Baker made sure to set up all my features and to this day still answers any questions I have. He is always willing to go the extra mile!! This is my third purchase from Kia of Wilmington and I couldn’t see myself going to another dealership. More

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Very misleading I knew getting into a car would be difficult for me, however after explaining to Angie my situation and asking her to make sure I was submitted to ban I knew getting into a car would be difficult for me, however after explaining to Angie my situation and asking her to make sure I was submitted to banks to see if I could even get an approval and was informed multiply times that I had nothing to worry about that everything was good to go for me to make this a quick process; I was told it could not be done. I asked her not to waste either of our times and I wanted payment, term and bank information before even stepping foot into the dealership. Was ignored for over a day and AFTER calling the dealership twice and asking to having a new salesman to handle my deal I get an email Fromm angie saying they could not get me bought. That was 8 days of misleading me! 8 days when we could’ve cut it to one day after I asked her to submit me before anything else!!! I do not recommend this dealership or if you do go here work with someone else!! More

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Excellent Service Angela Maddox at Kia of Wilmington is awesome. I had my mind set on a car but she hooked me up with an even better car and the price was not too much Angela Maddox at Kia of Wilmington is awesome. I had my mind set on a car but she hooked me up with an even better car and the price was not too much more. She was working with three customers at once, myself included and I wasn’t in the dealership too long. Angela Maddox is the best. More

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Exceeded all my expectations as a client Drew was extremely attentive to my wants and needs from the perspective of what I required, what I could afford, and all the options in between. He w Drew was extremely attentive to my wants and needs from the perspective of what I required, what I could afford, and all the options in between. He was very well versed on any and all questions asked. More

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Personal attention / teamwork The staff was very helpful and pleasant. This dealership is part of a group and they use teamwork to convert requirements. Drew provided us with perso The staff was very helpful and pleasant. This dealership is part of a group and they use teamwork to convert requirements. Drew provided us with personal attention and went over our vehicle in detail. They spent time with us to make sure the decision we made was the right one. The staff was welcoming. More

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Informative, helpful, understanding and kind Buying or trading a car while on a budget is nerve wrecking as it is, however, my husband and I were extremely impressed and well pleased with the ser Buying or trading a car while on a budget is nerve wrecking as it is, however, my husband and I were extremely impressed and well pleased with the service given to us while looking to purchase and finally purchase the car. The staff was very helpful and understanding, and very kind and above all else patient with us. We didn’t feel rushed nor pressed to make the purchase and we feel the staff did their very best to assist us while we were there. They were persistent in making sure we were satisfied and well informed and we truly feel this was the best experience in the purchase of the vehicle we’ve ever had from anyone anywhere else. I would definitely recommend anyone to this dealership as our experience at Kia of Wilmington overall was very well done. Thanks to everyone there! More

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