"Angie Maddox and her manager are the best. She made it..."
Angie Maddox and her manager are the best. She made it happen n I left with a cheaper pymnt than I expected. I Love Big Red.. Thank You Angie.. DB
"The first and only car dealer stop!"
Very friendly and non pushy dealer. Very pleasant to work with and honest. Please stop here before deciding on any make of vehicle! Trustworthy guaranteed!
"Fabulous Service "
The service is always great! Drew has been working with me for about 8 months to see what step I should take in getting a vehicle. I couldn’t decide if I should buy out my lease or purchase a newer Kia Optima. I decided to get a 2019 Optima to own! Drew Baker made sure to set up all my features and to this day still answers any questions I have. He is always willing to go the extra mile!! This is my third purchase from Kia of Wilmington and I couldn’t see myself going to another dealership.
I knew getting into a car would be difficult for me, however after explaining to Angie my situation and asking her to make sure I was submitted to banks to see if I could even get an approval and was informed multiply times that I had nothing to worry about that everything was good to go for me to make this a quick process; I was told it could not be done. I asked her not to waste either of our times and I wanted payment, term and bank information before even stepping foot into the dealership. Was ignored for over a day and AFTER calling the dealership twice and asking to having a new salesman to handle my deal I get an email Fromm angie saying they could not get me bought. That was 8 days of misleading me! 8 days when we could’ve cut it to one day after I asked her to submit me before anything else!!! I do not recommend this dealership or if you do go here work with someone else!!
"Excellent Service "
- Jackie G
Angela Maddox at Kia of Wilmington is awesome. I had my mind set on a car but she hooked me up with an even better car and the price was not too much more. She was working with three customers at once, myself included and I wasn’t in the dealership too long. Angela Maddox is the best.
"Exceeded all my expectations as a client"
Drew was extremely attentive to my wants and needs from the perspective of what I required, what I could afford, and all the options in between. He was very well versed on any and all questions asked.
"Personal attention / teamwork"
The staff was very helpful and pleasant. This dealership is part of a group and they use teamwork to convert requirements. Drew provided us with personal attention and went over our vehicle in detail. They spent time with us to make sure the decision we made was the right one. The staff was welcoming.
"Informative, helpful, understanding and kind"
Buying or trading a car while on a budget is nerve wrecking as it is, however, my husband and I were extremely impressed and well pleased with the service given to us while looking to purchase and finally purchase the car. The staff was very helpful and understanding, and very kind and above all else patient with us. We didn’t feel rushed nor pressed to make the purchase and we feel the staff did their very best to assist us while we were there. They were persistent in making sure we were satisfied and well informed and we truly feel this was the best experience in the purchase of the vehicle we’ve ever had from anyone anywhere else. I would definitely recommend anyone to this dealership as our experience at Kia of Wilmington overall was very well done. Thanks to everyone there!
"Great customer service"
I visited several dealerships in the area trying to decide on a car and the staff at Kia Wilmington had the best customer service by far. Drew, my sales rep, was extremely helpful and friendly. He was always available to answer any questions I had but wasn't too pushy! Overall a great experience and so far I'm very satisfied with my used Kia Forte!
"2019 Kia Sorento "
Drew was very friendly and worked with us. We appreciated his time and attention to our desires for our new vehicle. Angie was very welcoming and helpful.