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Kia of Wilmington
Wilmington, DE
331 Reviews
At Kia of Wilmington, we offer a great selection of services and amenities for both Sales and Service that we like to refer to as our Kia-Guarant-ia!
Vehicle Purchase Kia Gurant-ia: A Personalized Sales Experience ** Great Vehicle Pricing ** Over 175 New, Certified, & Pre-Owned Kia Vehicles to choose from - In Stock, In Transit, and In Build Status ** "Start My Deal" online Payment Tool - Customize Your Payments including Tax, Checkout with PayPal ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** Clean, Safe, & Healthy Showroom Visits ** We Support Our Local Community!!!
Service Visit Kia Gurant-ia: Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Free Car Wash ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Clean, Safe, & Healthy Service Visits ** Kia Factory Trained Technicians ** Genuine Kia Parts & Accessories!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 331 reviews
December 02, 2022
April is the BEST ! She went above and beyond to find the exact car I wanted. I highly recommend April and Kia of Wilmington. She went above and beyond to find the exact car I wanted. I highly recommend April and Kia of Wilmington. More
by Kim
Employees Worked With
Helpful September 10, 2022
I’ve been a customer for years and have never had an issue. People are great service is great. issue. People are great service is great. More
by pthomas6067
Employees Worked With
July 05, 2022
We own 2 Kia vehicles… The service at Kia of Wilmington has always been great…! I even bring our one car in from Pittsburgh PA to have it serviced because we only trust them here in Wilmington!! has always been great…! I even bring our one car in from Pittsburgh PA to have it serviced because we only trust them here in Wilmington!! More
by reutterd2s2@aol.com
Employees Worked With
June 30, 2022
I been very loyal coming for their service But, after what I had went thru. front desk service Al got No problem with. These dealership mechanic do half xxx work. They will install whatever part or New e what I had went thru. front desk service Al got No problem with. These dealership mechanic do half xxx work. They will install whatever part or New engine. They will leave, a loose plug or un attachment inlet hose of Kia soul 2020. Lack of trust with in these services. Must review all your mechanics. Since now, the invoice paper that you received doesn't say which mechanic worked on your vehicle. In general, the mechanic their are lazy to put xxxx right together. How it should be done properly cared for. Especially, We as customer pay for warranty and service. Should be treated equally as we are paying for the services! Get better mechanics! Stop taken customer money if you can't full fill the satisfaction of service to the vehicle properly. More
by Luis
Employees Worked With
Al Waychunas
April 09, 2022
I am new to Delaware and went in to Kia to get a car Jamie was extremely helpful and efficient he made me feel welcome and understood what I wanted and helped me with my experience I did buy a car with Jamie was extremely helpful and efficient he made me feel welcome and understood what I wanted and helped me with my experience I did buy a car with his help glad he was my salesman More
by blkcoco55
March 08, 2022
Friendly service, straight forward answers to questions, comfortable waiting areas, good coffee/water, phone charging, and an all around courteous experience. I felt valued as a customer and treated well as comfortable waiting areas, good coffee/water, phone charging, and an all around courteous experience. I felt valued as a customer and treated well as a person. More
by JMCA
February 23, 2022
Hello this is Dave Johnson I bought a 22 telluride and Al was a big help to me. Receiving my new car I have some extra things done to my telluride 2022 from the service department and the technicians did a f was a big help to me. Receiving my new car I have some extra things done to my telluride 2022 from the service department and the technicians did a fantastic job. I just want to Thank "Al" he's very polite friendly he goes out his way to treat you like family this is my second telluride I had a 2021 I just bought a 2022 and I build a good relationship with Al who's head of the service department I just want to give "Al" 10 Stars if I can!! and thank Al for him taking care of my vehicle he goes above and beyond and that I appreciate about Al very meticulous which I like about him he takes pride in his department and the customers will bring in their vehicle Kim is a nice lady who works in service department I feel like I got a second family. My wife passed away of coronavirus 3 years ago I've been to the dealership just to talk to people and everybody's very friendly I just want to thank everyone that Kia Wilmington. Dave N. Johnson Jr. More
by David N. Johnson Jr.
Employees Worked With
Other Employees :
Shawne Watson
January 15, 2022
Al Waychunas treated me poorly and was angry even before I walked in. As a result he provided horrible service to me which has resulted in an inconvenience to my car. Even before. I confronted Al, he was ru I walked in. As a result he provided horrible service to me which has resulted in an inconvenience to my car. Even before. I confronted Al, he was rude and would constantly yell as other people were upset with him. He did this all while providing poor explanations for my situation, which conveyed that he has poor automotive experience. I recommend for folks to avoid Al and Kia of Wilmington Altogether. Al is not an honest human who does not believe in customer well-being. Kia of Wilmington need to employ people who care about their job. Al clearly does not care. More
by Detacarze
Employees Worked With
September 04, 2021
Curtis and Josh were awesome. They made the buying experience fast and easy. I would recommend them to anyone who wants to purchase a car. experience fast and easy. I would recommend them to anyone who wants to purchase a car. More
by Jade
August 30, 2021
The entire crew was amazing!!!! I’m from Nj and I was serious about buying the car so they came down, picked me up and I drove away in my 2022 telluride! My entire experience was excellent! I’m sure they serious about buying the car so they came down, picked me up and I drove away in my 2022 telluride! My entire experience was excellent! I’m sure they enjoyed my “thank you gift”! Wayne- salesman is the best Josh- finance person was very helpful and made sure I was completely satisfied I don’t remember the guy that picked me up from Nj but he was amazing too! I enjoyed his company!!! I highly recommend this place to everyone!!! More
by Porschrogers4
