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Kia on Atlantic - Service Center

Jacksonville, FL

4.7
474 Reviews

474 Reviews of Kia on Atlantic - Service Center

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February 06, 2023

Carisa Soto was great and very knowledgeable about tires. I ended up buying all 4 new tires. More

by Sassytweety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

We called in to get Oil Changed and was advised that we would be a walkin. nGot tyhere and our Tech Carisa Soto was there and we left the car in her good hands. She took care of everything!! We were in an More

by WABee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GLENN LEPKOWSKY
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Great Customer Service! I appreciate the quick feedback to all of my questions without hesitation when it came to getting my vehicle taken care of. More

by Quentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

HANDS DOWN TO CORISSA. ...IN YOUR SERVICE DEPARTMENT!!!! She took VERY VERY VERY VERY VERY VERY VERY GOOD CARE OF ME! I had been to Kia Service Dept...a total of 5-6 times. More

by Ms'Kenia
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Your friendly and professional manner were appreciated. The work was completed quickly and was less expensive than I had anticipated. I will continue using Southside Kia for my Telluride's service. Than More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Bo was very helpful! They were quick and efficient. They made it a very easy experience More

by am2004fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo
January 12, 2023

Tommie always goes out of his way to give the best customer service when I come in to get my car serviced. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Anthony was exceptional in his care, attention, and information. He made the entire experience for me. More

by brimarie3689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Excellent same-day warranty service. Tommie Mercer was the service rep and kept me up to date on car’s status. Really appreciated the car being detailed before pick up…unexpected and rea More

by Cosgator21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies in the Service Dept were very professional, friendly, and customer focused.
January 04, 2023

As always Tommie is amazing! !! He gets my vehicle in for service, answers any and all questions I have and is very professional. This is the only Kia dealership I will go to beca More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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