Back

Kia on Atlantic - Service Center

Jacksonville, FL

4.7
474 Reviews

474 Reviews of Kia on Atlantic - Service Center

Sort by
October 28, 2021

Excellent service and explained everything extremely well. My wait time was a bit too long. More

by karto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Kia on Atlantic responded

We're happy to hear our team made your overall experience a good one -- thanks!

Nov 26, 2021 -

karto responded

You’re welcome!!

October 26, 2021

Excellent service as always! Carisa is the bomb and she goes above and beyond each time! More

by chochowskij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Kia on Atlantic responded

Thanks for giving our team member Carisa a shout-out!

October 22, 2021

I was completely satisfied with the service I received from Kia of Regency. They ensured that my concerns were acknowledged and met. More

by Detrick Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Kia on Atlantic responded

Thank you for the fantastic review, Detrick!

October 19, 2021

Melissa was great! Actually everyone at Southside Kia has been great to interact with there! More

by Michelle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Firas Hammami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Kia on Atlantic responded

Michelle, thank you for sharing your appreciation for our team member Melissa!

October 16, 2021

Problem was diagnosed quickly and fixed promptly , Anthony Grant , my service advisor , kept me updated at all times , would recommend him and your dealership to friends More

by ranjr47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Kia on Atlantic responded

We're happy to hear our team member Anthony made your service visit a great one! Thank you for the amazing review!

October 13, 2021

Thanks Carissa for verifying my extended warranty to get my passenger mirror fixed. Saved ne about $700. Plus you got me in and out just over an hour. Thanks for all your help. You're the best!!! More

by Guyguy1888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
Nov 26, 2021 -

Kia on Atlantic responded

We're delighted to hear our team member Carisa was so helpful! Thank you for the great review!

October 13, 2021

I’ve been using KIA for 6 months now and have gotten excellent service from them my service rep is Carisa Soto and she is always smiling and doing everything she can to make my visits as pleasant as pos More

by Joker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
Nov 26, 2021 -

Kia on Atlantic responded

We're proud to hear Carisa and our team always make your visits so special! Thank you for the wonderful review!

August 21, 2021

The service team at Southside Kia always takes excellent care of us. I highly recommend them More

by Tab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Caraballo
July 20, 2021

Great service, very friendly and kept me informed about service, parts, and completion. Even answered my question when running into her at a loc store on her off day! Awesome worker and service advisor. More

by chochowskij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
July 09, 2021

Al in service always gets me fast appointments and follows to completion bought my Kia thru CarMax used and serviced now at Southside Kia in Jacksonville FL. Thank You Al More

by benzww1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
...
19
...