Kiefer Kia
Eugene, OR
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Great customer service! They quickly found the issue with my vehicle and explained everything clearly for my service appointment. They quickly found the issue with my vehicle and explained everything clearly for my service appointment. More
Poor customers service. Took my Kia in with issues with the catalytic converter. They had it for 3 weeks. Every time I called to get more information I got a different excus Took my Kia in with issues with the catalytic converter. They had it for 3 weeks. Every time I called to get more information I got a different excuse as to why diagnosing the issue was taking so long. My husband called and got a totally different answer. Ended up getting my car towed to another mechanic More
I have a Honda Element but still take it to this service department. They treat me great, always keep my budget in mind and do great work! I am very appreciative! department. They treat me great, always keep my budget in mind and do great work! I am very appreciative! More
My experience was a very pleasant one. Zachary Reed took good care of my car needs. He was very informative, worked with me to find the needs I had for a new car. The finance department wo Zachary Reed took good care of my car needs. He was very informative, worked with me to find the needs I had for a new car. The finance department worked for me and got me a good rate for where I stood credit wise. Every one was very helpful from Zachary to Klarissa in the signing office made me feel very comfortable to call if I had any questions. Overall a very nice experience, would recommend Kiefer Kia to anyone interested in a car. More
Craig Kenny, Service Manager, was very kind and understanding yesterday when I heard that my 2013 Kia Soul needed computer part(s) that could not be located for purchase and very well may have to b understanding yesterday when I heard that my 2013 Kia Soul needed computer part(s) that could not be located for purchase and very well may have to be ordered to be made. This is definitely a good Kia auto repair site. More
Had apt for oil change and regular service. Had to wait 2 hrs and was charged $90 which is an almost 50%increase. Outrageous! I will not be back!@!! Had to wait 2 hrs and was charged $90 which is an almost 50%increase. Outrageous! I will not be back!@!! More

