
Kiefer Kia
Eugene, OR
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Poor customers service. Took my Kia in with issues with the catalytic converter. They had it for 3 weeks. Every time I called to get more information I got a different excus Took my Kia in with issues with the catalytic converter. They had it for 3 weeks. Every time I called to get more information I got a different excuse as to why diagnosing the issue was taking so long. My husband called and got a totally different answer. Ended up getting my car towed to another mechanic More
I have a Honda Element but still take it to this service department. They treat me great, always keep my budget in mind and do great work! I am very appreciative! department. They treat me great, always keep my budget in mind and do great work! I am very appreciative! More
My experience was a very pleasant one. Zachary Reed took good care of my car needs. He was very informative, worked with me to find the needs I had for a new car. The finance department wo Zachary Reed took good care of my car needs. He was very informative, worked with me to find the needs I had for a new car. The finance department worked for me and got me a good rate for where I stood credit wise. Every one was very helpful from Zachary to Klarissa in the signing office made me feel very comfortable to call if I had any questions. Overall a very nice experience, would recommend Kiefer Kia to anyone interested in a car. More
Craig Kenny, Service Manager, was very kind and understanding yesterday when I heard that my 2013 Kia Soul needed computer part(s) that could not be located for purchase and very well may have to b understanding yesterday when I heard that my 2013 Kia Soul needed computer part(s) that could not be located for purchase and very well may have to be ordered to be made. This is definitely a good Kia auto repair site. More
Had apt for oil change and regular service. Had to wait 2 hrs and was charged $90 which is an almost 50%increase. Outrageous! I will not be back!@!! Had to wait 2 hrs and was charged $90 which is an almost 50%increase. Outrageous! I will not be back!@!! More
Best experience ever! No pressure, everyone was nice and helpful. Kimberlee Mance was the best! She did everything possible to make sure I got the exact car I wanted. Love No pressure, everyone was nice and helpful. Kimberlee Mance was the best! She did everything possible to make sure I got the exact car I wanted. Love her!! So happy with my new Kia!! More