
Kiefer Kia
Eugene, OR
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Polite humorous professional quick to address my questions and did exceptionally well with getting me all that I needed in a timely fashion questions and did exceptionally well with getting me all that I needed in a timely fashion More
I needed full service for my Optima. They kept me informed on what was needed and the cost both by text and email. Very friendly personnel in the service department. I was very happy wit They kept me informed on what was needed and the cost both by text and email. Very friendly personnel in the service department. I was very happy with them. More
DO NOT answer their call to purchase your used vehicle. Went through KBB, Kiefer was the first to call, took the vehicle down there. Some young salesperson, who couldn't even identify what type of cab my R Went through KBB, Kiefer was the first to call, took the vehicle down there. Some young salesperson, who couldn't even identify what type of cab my Ram has, filled out an "appraisal" sheet. Apparently, the esteeemed Mitch or Derek that I was instructed to meet were to busy to come outside. After a lengthy wait, the salesperson came back and said "The vehicle is worth $33,000 retail so we can offer $25,000." Been around the car business a long time and was unaware that on a perfect, low-mile one-owner vehicle they need to make over 25% gross profit. Was never thanked for taking the time to come in. Unprofessional. More
My entire experience with Keifer KIA was rough. The deposit process, the late delivery date, the communication with my salesman, the inflated sales price and unfair trade valuation and ultimately the d deposit process, the late delivery date, the communication with my salesman, the inflated sales price and unfair trade valuation and ultimately the delivery. I chose Keifer because they were the most fair the ADM, however I’d go elsewhere next time. More
Kiefer Kia Patrick is friendly, very good at explaining the service options for my Telluride. The service department team as a whole was very helpful and friendly. the service options for my Telluride. The service department team as a whole was very helpful and friendly. More