Kiefer Kia
Eugene, OR
Filter Reviews by Keyword
By Type
Showing 508 reviews
Kiefer Kia Patrick is friendly, very good at explaining the service options for my Telluride. The service department team as a whole was very helpful and friendly. the service options for my Telluride. The service department team as a whole was very helpful and friendly. More
We had such a great experience with Kiefer Kia that we ended up buying two cars. Will definitely buy from them again and will recommend them to everyone we know. ended up buying two cars. Will definitely buy from them again and will recommend them to everyone we know. More
It was a very pleasant atmosphere. When we walked in we were treated very good the staff was very friendly and helpful I was referred by someone with the same experience. were treated very good the staff was very friendly and helpful I was referred by someone with the same experience. More
The day after Thanksgiving I went in and purchased a used $31,000 car and they told me that because it was not a brand new car they would not give me feel any other Kendall dealership will fill up your tank $31,000 car and they told me that because it was not a brand new car they would not give me feel any other Kendall dealership will fill up your tank just for purchasing a car from them I don’t know what do you think about Kiefer Kia all I know is I will never go back and purchase another car this is the second car I purchase from them and they done the same thing to me I even asked if they could help and it put some fuel in it because they had none and they refused to do so find a new dealership or try to satisfy your customers completely through More
For the second time I’m left super frustrated and angry about our experience at this dealership and will not be returning . I had a 3:00 apt for an oil change, it took them over 2 hours. The other dealersh about our experience at this dealership and will not be returning . I had a 3:00 apt for an oil change, it took them over 2 hours. The other dealership we went too before our move greeted us, immediately drove our vehicle into the service department, they offered us coffee and a place to sit comfortably and quickly changed our oil , rotated our tires, washed our car AND vacuumed it all in 30 minutes. Over 2 hours is insane and clearly there is an issue with their scheduling. More
Excellent customer service. They even offered to drop me off if needed. Yes I know that’s part of the service. Although I didn’t need it. After dropping car for a service. Video was sent of car being inspe off if needed. Yes I know that’s part of the service. Although I didn’t need it. After dropping car for a service. Video was sent of car being inspected and now that was way cool. An hour later got a call an car was ready ! Also the gentleman who went over paperwork with me was very polite and courteous. He did also mention that I could just bring my car back for a wash. Due to short handed that morning. Thank you all for a great job! More

