Kiefer Kia
Eugene, OR
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We have been so impressed with the expertise, friendliness and all around excellent of care and concern we have received every time we have come in or have called with a question or issue. Two pe friendliness and all around excellent of care and concern we have received every time we have come in or have called with a question or issue. Two people have impressed us the most and we always request either Rod or Maria because we know we will get immediate attention. Working with them is like a breath of fresh air, considering shopping for a car was the last thing I used to want to do. We have now purchased the third new car from them since we went with our son when he bought his new car there. More
I had my car in for some recalls. I scheduled my appointment online (the soonest available times were a couple of months out for some reason), and it was easy to select what I needed. They were able appointment online (the soonest available times were a couple of months out for some reason), and it was easy to select what I needed. They were able to pick up my car at no cost, which was great because it meant I didn't have to wait at the dealership. They kept me updated on the process through texting and videos, and it was great knowing I could send back questions as needed. They inspected my car and recommended one other service but were not at all pushy when I declined, since I was already planning on getting it done elsewhere. They also washed my car before bringing it back. Overall, it was very smooth and a great experience working with them. More
We took our telluride in for service (fuel door wouldn’t open). They had us in & out in 20 minutes. Very thankful for Ryan H. He explained the problem and sent us on our way! open). They had us in & out in 20 minutes. Very thankful for Ryan H. He explained the problem and sent us on our way! More
Kiefer Kia was extremely professional from start to delivery. Maria went out of her way to find me the Telluride I wanted. Then extremely patient when the family came down with Covid and delivery was d delivery. Maria went out of her way to find me the Telluride I wanted. Then extremely patient when the family came down with Covid and delivery was delayed. More
I love Kia vehicles! Kiefer Kia was able to fix my Soul EV in a timely, efficient manner even though they were short staffed. Craig maintained contact with me to make sure I was kept updated on progress. W EV in a timely, efficient manner even though they were short staffed. Craig maintained contact with me to make sure I was kept updated on progress. When I picked up my car it was fully charged and sparkling clean. More

