Kiefer Kia

potentially life-destroying Went to attempt selling a car, 2017 Chevy Cruze with ~15,000 miles on it, went on a test drive with the car salesman "Kevin" (from New York) and the c Went to attempt selling a car, 2017 Chevy Cruze with ~15,000 miles on it, went on a test drive with the car salesman "Kevin" (from New York) and the car performed well, sales associate drove over the speed limit (I rode along) and then made a hard-stop which unnecessarily wore down tread on the tires. I offered the car at ~$10,000 and was initially willing to take their offer of $9,500 however after receiving paperwork that looked as if it was scanned off an original document written in crayon, there was a buy order for my car at $9,500 and the second page of paperwork presented, was a buy order, get this, agreeing to pay in full at $9,500 in exchange for a 2003 Mazda-3 with ~186,000 miles on on the paperwork. I looked at the paperwork, looked at the salesman, questioned why he had the wrong model, year, and mileage on the paperwork, while also pressuring me to sign the deal, and saying I could return in 3 business days to collect a check for $9,500. This appears to have been a scam to attempt a bait-and-switch car title transfer which would have traded two cars of extremely unequal value with no monetary compensation to equalize the deal. This same sales/buy strategy could potentially bankrupt vulnerable customers, elderly, people seeking to sell their car for an honest deal deserve better than such dishonest business practice. This dealership should have their license revoked. I'd like a public apology. More

Attentive staff, suggested two types of filters that needed to be replaced, rotated the tires and looked at factory updates that were needed as well as the oil change. needed to be replaced, rotated the tires and looked at factory updates that were needed as well as the oil change. More

I'd like to give a shout out to Kia on 7th Ave. In Eugene for helping out a gal just short of a breakdown.They stopped what they were doing to help me out when I stopped in without an appt. THANKS GUYS! Deb for helping out a gal just short of a breakdown.They stopped what they were doing to help me out when I stopped in without an appt. THANKS GUYS! Deb A. More

Most amazing personalities business ethics business ethics and knowledge of vehicles. The service there is absolutely outstanding. Impeccable timing for any service needs. Thank you! I would take my ca ethics and knowledge of vehicles. The service there is absolutely outstanding. Impeccable timing for any service needs. Thank you! I would take my car two other dealers and they could never fit me in. They took their time to step out find out my problem and take care of it right there in the parking lot! Never seen anybody so enthusiastic to help somebody out with their vehicles. Will always be back when I'm in a jam More

Thee best experience ive ever had at and repair shop. Everyone was smiling and made you feel like family. Will be back even if it's too say hi.... Everyone was smiling and made you feel like family. Will be back even if it's too say hi.... More

My experience was awesome as always. 3rd car in a row I’ve purchased from them. Got a new Sportage SX and I couldn’t be happier I’ve purchased from them. Got a new Sportage SX and I couldn’t be happier More

We bought our Sorento at Kiefer KIA in 2013. It was a great experience then and we have no complaints whatsoever. The service department has always treated us fairly and with respect! We recently had a great experience then and we have no complaints whatsoever. The service department has always treated us fairly and with respect! We recently had a problem with our vehicle that involved a recall issue. We were surprised when they put in a new engine with lifetime warrant. No hassles, they just did it! Wow! We dealt with Gabriel in the service department and he was great! He kept us informed throughout the process! We are Kiefer KIA fans and would recommend them to anyone looking for a great vehicle and great customer service! More

First off I love my car and you all r very helpful.. easy to make appointment s and omg you wash my car .... thanks for helping me with apple play :)👍 to make appointment s and omg you wash my car .... thanks for helping me with apple play :)👍 More

Great place to do business Russell West has done wonders with this Dealership from service-Parts to Sales Keep up the great work Mr.West. If you are in the market for a vehicle Russell West has done wonders with this Dealership from service-Parts to Sales Keep up the great work Mr.West. If you are in the market for a vehicle two words KIEFER KIA More

repair to hvac system Technician Greg Haxby did a great job repairing our air conditioning system , we had a mode door actuator replaced. The system was not working when I Technician Greg Haxby did a great job repairing our air conditioning system , we had a mode door actuator replaced. The system was not working when I brought the vehicle in and. when I left it was working great More