Kiefer Kia

The staff is friendly and the service is quick and efficient. Great communication from start to finish. efficient. Great communication from start to finish. More

Staff is friendly, knowledgeable, and helpful. I love my car I have always had great service at Kiefer Kia! Marissa, in the service department, was very helpful! Thank you all very much! I love my car I have always had great service at Kiefer Kia! Marissa, in the service department, was very helpful! Thank you all very much! More

The customer service was absolutely phenomenal. There was some miscommunication between us, but it was immediately taken care of and made sure they received my business and I left the dealership sa There was some miscommunication between us, but it was immediately taken care of and made sure they received my business and I left the dealership satisfied. Zach was very knowledgeable and communicated with me on updates about my car and sent through inspection right away so I didn’t have to wait longer to drive 2hrs to purchase the vehicle. More

Marissa helped me and was very friendly and efficient. She was able to get my oil change done within an hour of me waiting. She was able to get my oil change done within an hour of me waiting. More

I was very disappointed with the service I received. I dropped my car off at 8am and it took almost 5 hours for them to assess the car; which nothing was. When I bought the vehicle I was told we'd have I dropped my car off at 8am and it took almost 5 hours for them to assess the car; which nothing was. When I bought the vehicle I was told we'd have a 5year and/60000 mile warranty. Come to find out ALL the managers over the last year were politely shown the door and this has been an ongoing issue where there is no warranty information. However, I do have a gotten. But am told I'm misinterpreting it. I finally got back to the dealership and walked in to be told they would be work me shortly. I stood there for about 10 minutes with NO ONE in there and finally got tired of waiting and asked for my car. I WOULD NOT buy another Kia from this dealership even though I had debt another person there prior as my initial 2 experiences were GREAT. More

Very helpful, professional, and kind. I’ve had a great experience with this Kia team. I’ve had a great experience with this Kia team. More

Spent $3184. 00 on a transmission four times now and as soon as I drive them they fail same day I pick up from service??? I need a refund or credit towards another 00 on a transmission four times now and as soon as I drive them they fail same day I pick up from service??? I need a refund or credit towards another vehicle More

The employees here are always kind, attentive, efficient, and professional. I have never had a bad experience. and professional. I have never had a bad experience. More

They had great customer service! Greeted me for my service appointment and made sure I knew what exactly was going on with my vehicle. Greeted me for my service appointment and made sure I knew what exactly was going on with my vehicle. More

I love the video they send you to show you the work they did on your vehicle. They send you where you want to go via Lyft while waiting for repairs to be completed. They have always been polite when compl did on your vehicle. They send you where you want to go via Lyft while waiting for repairs to be completed. They have always been polite when completing recall repairs. I wish there were a Kia dealer closer to Roseburg More