Back

Kiefer Kia

Eugene, OR

3.9
506 Reviews

345 Goodpasture Island Rd

Eugene, OR

97401

Directions

By Type

Showing 506 reviews

August 27, 2022

The staff is friendly and the service is quick and efficient. Great communication from start to finish. More

by allisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff B
August 26, 2022

Staff is friendly, knowledgeable, and helpful. I love my car I have always had great service at Kiefer Kia! Marissa, in the service department, was very helpful! Thank you all very much! More

by angeliquekochis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa
August 26, 2022

The customer service was absolutely phenomenal. There was some miscommunication between us, but it was immediately taken care of and made sure they received my business and I left the dealership sa More

by Kirstie.ashworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach and Klarissa
August 26, 2022

Marissa helped me and was very friendly and efficient. She was able to get my oil change done within an hour of me waiting. More

by Lilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa
August 21, 2022

I was very disappointed with the service I received. I dropped my car off at 8am and it took almost 5 hours for them to assess the car; which nothing was. When I bought the vehicle I was told we'd have More

by rcharon1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig
August 21, 2022

Very helpful, professional, and kind. I’ve had a great experience with this Kia team. More

by Meganwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
August 21, 2022

Spent $3184. 00 on a transmission four times now and as soon as I drive them they fail same day I pick up from service??? I need a refund or credit towards another More

by mycloud71
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General manager
August 21, 2022

The employees here are always kind, attentive, efficient, and professional. I have never had a bad experience. More

by amandagarner014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
August 20, 2022

They had great customer service! Greeted me for my service appointment and made sure I knew what exactly was going on with my vehicle. More

by Extraordnary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
August 19, 2022

I love the video they send you to show you the work they did on your vehicle. They send you where you want to go via Lyft while waiting for repairs to be completed. They have always been polite when compl More

by Lucy Swayngim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
...
8
...