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Kightlinger Auto Sales
Meadville, PA
25 Reviews
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25 Reviews of Kightlinger Auto Sales
June 10, 2014
first class I purchased a GMC ENVOY and Tom did everything over the phone. All I had to do was sign the papers and drive away. Had a couple of minor issues and th I purchased a GMC ENVOY and Tom did everything over the phone. All I had to do was sign the papers and drive away. Had a couple of minor issues and they were taken care of immediately. Good customer service. First class. More
by bobvasco57
Employees Worked With
Tom
Helpful September 13, 2013
We purchased a Jeep Patriot from this dealership. A couple days later we were rear ended. When the body work was finished the transmission went. It was fully investigated by more than one repair garage couple days later we were rear ended. When the body work was finished the transmission went. It was fully investigated by more than one repair garage and found that it was a mechanical failure, not due to the accident. (With less than 1000 miles since purchase) We asked Courtney to reimburse some of the rental costs and he agreed. After the repairs were finished Courtney said he would mail a check for part of the rental. 8 Months and NO check ever came. We even called back several times. Courtney was never available and he never returned any calls. Very unprofessional, and rude. I will not go back. More
by CWATSONJEEP
Employees Worked With
Courtney
July 10, 2013
We bought a 2000 jeep grand cherokee from Courtney and I have to say he was great. I live a few hours away and he was helpful before I even got there on the condition of the car as he knew it to be. Afte have to say he was great. I live a few hours away and he was helpful before I even got there on the condition of the car as he knew it to be. After purchasing the jeep about a week in the motor blew..this isn't anything Kitelingers did or could have seen coming. I had purchased the warranty and after another shop didn't do the work up right it was taken to Kitelingers garage and they absolutely did right by me...when you buy a used car there are issues... that's just part of life....I have to say they treated us fine even when the stress on our part of being without the jeep for so long started to wear on us ( not because of them but just the course of the other shop having it...getting it to them.. And then getting the motor in etc) . I know we all have different experiences but ours just doesn't seem to fit with the other bad reviews....when buying a used car things happen...it's how the shop handles it and we have been treated well by kitelingers More
by Leanne331
Employees Worked With
Courtney
April 18, 2013
My husband and I purchased a truck 4 months ago at Kightlinger Auto that occasionally does not want to start and when I tried to contact the dealership to look for good customer service seeings how we Kightlinger Auto that occasionally does not want to start and when I tried to contact the dealership to look for good customer service seeings how we have only had it 4 months both Jen in the office and Cortney the Manager/Owner were EXTREMELY RUDE..and NO HELP. I WOULD NOT EVER RECOMMEND ANY ONE TO GO THERE!!!!!!!!! More
by upsetcustomer12345
Employees Worked With
Jen and Cortney
October 22, 2012
This is my husband's and mine second car from Kightlingers. I have been very pleased both times. Great Service. They even waited a week for my husband's truck for our trade in. I will keep coming Kightlingers. I have been very pleased both times. Great Service. They even waited a week for my husband's truck for our trade in. I will keep coming back to Kightlingers as long as they are in business! Great People, Great atmosphere, and most of all...Great, reliable, and a wide selection of Vehicles! and I will always recommend anyone looking for a car to stop by! More
by consider.betty
Employees Worked With
Tom and Debbie(?)
October 10, 2012
Courtney Kightlinger was rude and harassing. He went as low as to make fun of my child for being overweight! He sold me a vehicle that broke down within a week and when I contacted him about it he said "It low as to make fun of my child for being overweight! He sold me a vehicle that broke down within a week and when I contacted him about it he said "It's not my problem!" More
by SSGTUSMC
Employees Worked With
Courtney
October 09, 2012
As for my opinion of this dealership. AWFUL!!! I was sold a car with a problem, and somehow it passed their "inspection". When I turned it in for them to fix the first time, I was given one of their cars as a car with a problem, and somehow it passed their "inspection". When I turned it in for them to fix the first time, I was given one of their cars as a loaner. That car broke down in the middle of the road (the battery died and it ran out of gas because the gas gauge didn't work). I waited for 2 hours for them to come and pick it up, and the reason they were so late is because another one of their cars (that they were driving to pick me up in) overheated and broke down. They promised a full gas tank and gave me another car that didn't even have air conditioning in place of mine while they fixed it. I went to pick it up, everything was supposed to be ok. I drove it across the street and it started shaking on idle and the check engine light was blinking just like before.( and I had to remind them about the full gas tank I was promised). I called and was given an attitude when I stated that it hadn't been fixed and I was promised a call back from Tom or Courtney (that never happened). A while later my car's battery kept dying leaving me stranded wherever I was at the time (I do have a toddler and I'm a high risk pregnancy). I called Courtney and put my foot down this time and all he had to say was how much pressure I was putting on him and how much stress he had. I demanded a rental car when I went up to drop my car off and was given a piece of crap car that had obviously been in a previous accident. I drove it 1/2 mile and the Check Engine light came on, was blinking and the car was shuttering so bad it felt like it was shaking apart. I turned right back around and told Courtney that I wasn't driving it because of the way it was acting and I was screamed at in my face by Courtney that I could sue if I wanted to and it basically wasn't his problem. He slammed the door and walked out while I'm standing there in shock ready to call the police for harassment. His brother did give me a better car HOWEVER, it also had the check engine light on and it would stall out on idle. I had it for close to 3 weeks while mine is being "fixed" and had my husband pick it up today (no full gas tank by the way). He drove it about 1 mile and a hose came unclamped and started smoking. They are currently "fixing" that problem right now. So, as for my rating of this business....Terrible. Terrible customer service, no empathy for anyone or anything except for the sale. They expect to get everything handed to them for free especially Courtney. I was verbally assaulted as well as ripped off. I'm not an impatient person but these people brought the worst out in me. Do not go there, do not buy anything from them unless you are ready for a giant headache. Not only did my car have a problem but so did 4 others that I witnessed as loaners. More
by nonya24
Employees Worked With
4
September 29, 2012
This is the review people want to read. I came to Knightlinger's based on an internet ad I saw. I called first and asked all the up front questions about the vehicle I wanted to look at. And then I Knightlinger's based on an internet ad I saw. I called first and asked all the up front questions about the vehicle I wanted to look at. And then I asked what information they would need from me in order to purchase a vehicle. I live 1 1/2 hrs away from Meadville, Pa. I have life long friends in this area who had nothing but good things to say about Tom and Cortney. So I drove up, met with them and the experience was FANTASTIC! This is the place you want to go to! A small town family business with a big heart. Tom went over the car with me, and being used, it had a minor issue. Knightlinger's fixed the issue, had the car all clean and ready for me when I came to pick it up. Now, My credit is not the best, but Cortney worked with the bank, and I supplied the correct papers and information and we got the deal done. A few months after I had been driving the car, I noticed a strange sound, so I called Knightlingers. Tom Sr, said I should bring the vehicle in for them to look at. They were so accomodating, Tom Sr and I met half way and exchanged vehicles, allowing me to drive one of their vehicles so I would not be stuck. They fixed my car in 2 days, went over everything, and I have not had any issues since. I bought a 2005 WV Jetta, and I love it. I think so much of this business that I drove there today with my oldest son, while he makes his first car purchase. And soon I will be back with my youngest son to buy another car from Knightlinger Auto. This is a family business that cares......... I have nothing but good things to say and I do recommend Knightlinger's to my friends and family. More
by mona5lisa2001
Employees Worked With
Tom and Cortney
July 30, 2012
at first i read a few reviews on google about this company and it sounded like people had some good expieriances with them. so i figured i would give them a try. i got there and courtney souded sooo n company and it sounded like people had some good expieriances with them. so i figured i would give them a try. i got there and courtney souded sooo nice i was very pleased. Then after i bought my car and traded my car in all they gave me was grief. they needed certain paperwork proof of address, banking statement, refrences you know the usual stuff u would have to give to get financed. well after i bought my car they told me they did not have enough proof i would have to send them more information and paperwork. i sent them numerous proofs of address they all were not good enough i sent them bank statements they "looked fishy" to them and werent sure if that would work... in the proscess of trying to find everyhting these people wanted "mind you i had already bought the vehicle and was driving it" i get calls from courtney threatining me that if i did not give him exactly what he wanted that he would repo my car and not give me my trade in back. i told them i have been trying to give them what they needed and nothing was good enough for them.and i would try my best to get them whatever else they needed. i was very coopertive and nice even after his rudeness. i also told them i had contacted the bank and they said they had everything that they needed informationwise. im sorry but this is very unprofessional and theres more that im not even going to get into but this was my biggest problem. and i would never go through this company again. More
by L1986
Employees Worked With
courtney
July 20, 2012
The people there are very good people . But i have had The people there are very good people . But i have had nothing but trouble with my car that i got from there. The transmission has had to The people there are very good people . But i have had nothing but trouble with my car that i got from there. The transmission has had to been replaced twice the first time was not to long after i got it. The dealer was very helpful he even gave me a van to drive while it was getting fixed which was above what he need to. But his garage was mean and rude. Also i overheard him blaming me for breaking it. When i got it back the last time i told them that the button for the truck that's on the key did not work and the guy told me well you have a key don't you. I understand that maybe he could not fix it or was not allowed but he did not have a jerk about it. If i had got a car that worked it would be all five stars because i would not have had to deal with the garage but now i am stick paying 300 a month for a car i cant drive because it needs over a thousand dollars worth of work to pass insp. So good customer service at the dealer but bad car. I have talked to others who have a great working car so i guess its the luck of the draw. Good Luck. More
by bigmikeuc
Employees Worked With
Tom
