Killeen Volkswagen

Awesome salesman Derek Chase worked tenaciously to get me the vehicle I wanted and continues to contact me to see about my satisfaction 10 months later. He is very kno Derek Chase worked tenaciously to get me the vehicle I wanted and continues to contact me to see about my satisfaction 10 months later. He is very knowledgeable about the vehicle and as he has learned about more some features he as shared them with me. More

World Class Sales and Service! WOW!! Not a place that would have come to mind when you think of a car dealership! No wonder why they get business! I literally had the most amazing e WOW!! Not a place that would have come to mind when you think of a car dealership! No wonder why they get business! I literally had the most amazing experience for buying a car, AT THIS STORE. I found out about all the amazing deals they had for any car that matched your preference, the sales personnel were Super knowledgeable about their cars, and service recommendations. And even the finance department was helpful. The things I liked the most about this store was that they educated me on the cars , the sales process was fast and streamlined, but still at my own pace; I never felt rushed or pressured, one bit. And the finance department had everything out in the open, by showed me everything and explained everything. I never once had to feel like there were shady things going on behind the curtain. This is a very "new school" dealership. You can tell it's completely crafted around the customer 360 degrees. The service center is very knowledgeable and friendly which is how I originally found the place. I'm in the Army so I had just moved to Killeen Texas (Fort Hood) and I needed a service center for my VW Jetta. They helped me make sure I had everything I needed without spending extra money. And then a salesman by the name of Daniel Phinney came to educate me on the new Tiguan I wanted to get. This salesman Daniel and the finance manager Lambert are the sole reasons why I had such an exclusive experience at getting a car! My old car was appraised honorably as my trade, and my test drive on the new Tiguan was smooth and informative. I never felt like I had to haggle, I saw both my buying and leasing options which were fully in my control. I got hooked up with a great deal on a maintenance plan as well and knew about everything I was signing. No buyers remorse here. They provided food while I waited for my car to be ready for delivery. And I'm giving this review 5 stars because I know it's not just my experience! I have 2 friends who also went there and told me they had an amazing experience buying cars as well. They both bought used cars so I know the quality customer service worked both ways! I ended up getting two cars total from this place since I've been here! Im telling you, there's a lot of people in this town, a lot of dealerships too, I'm sure there's other good places out there but this is by far THE BEST. Don't settle, if you end up shopping somewhere else, then you played yourself. Hard! I will most definitely come back to get another car from these people, new or used! Automax Volkswagen is the spot. More

Fast and Easy Theo found us the car we ended up loving, and we had no payments for two months!! the whole process was easy, Once again ill recommend to all my frien Theo found us the car we ended up loving, and we had no payments for two months!! the whole process was easy, Once again ill recommend to all my friends and family. Thanks Lambert and Theo More

Bought a tiguan Stephanie was very efficient and very very nice. Had me in and out quickly. Wish everyone was as efficient as her. Will be sending more customers her Stephanie was very efficient and very very nice. Had me in and out quickly. Wish everyone was as efficient as her. Will be sending more customers her way!! More

Daniel Phinney- Awesome!!! Had an amazing experience with Daniel & the crew at VW. They took very good care of us and would definitely recommend going here! Just got finished wi Had an amazing experience with Daniel & the crew at VW. They took very good care of us and would definitely recommend going here! Just got finished with our first referral!!!! Great bonuses for referring friends. Thank you guys! More

Top Notch My wife and I went to automax to look for a new car. Well in the end we left driving 2 new cars and here is the good part, the experience was fantasti My wife and I went to automax to look for a new car. Well in the end we left driving 2 new cars and here is the good part, the experience was fantastic. The person i talked to was Ms. Stephanie. She was very professional, very kind and made sure everything is done the way it should be done, by the book. She went above and beyond making sure everything is good. And i will say this for VW Automax of Killeen. They do not forget their customers even after they sold a car. They will keep in touch with you making sure everything is good even half a year after purchase. So AUTOMAX VW of Kileen, keep up the good work ! More

Greatest experience I've ever had. Staff was most helpful. Salesman and manager was most helpful in finding what we was looking for. Gave us the most for our trade in them any other dea Staff was most helpful. Salesman and manager was most helpful in finding what we was looking for. Gave us the most for our trade in them any other dealership. Overall best I've ever had. More

First time I've ever felt like I got a fair deal on a car Josh (my salesperson) and George (the manager) worked with me every step of the way to get me a car that I've been interested in for the last 15 years Josh (my salesperson) and George (the manager) worked with me every step of the way to get me a car that I've been interested in for the last 15 years. Really love the car and had the first positive experience I've had in purchasing a car (ever). Thank you to George and Josh! More

Dealing made easy I saw the Jetta and wanted right outside so I took a picture of the VIN number. I came inside and ask for credit application filedl my credit applicat I saw the Jetta and wanted right outside so I took a picture of the VIN number. I came inside and ask for credit application filedl my credit application out with the sales manager Lambert Hodges and Tony did the paperwork while Derek deliver the car and showed me all the options. Special thanks to Bobby Bollinger for getting me approved. It was very painless. Mr. Garfield in service is already sold me on VW service. Thank you AutoMax for a free lunch and a great deal More

the best experience I've ever had buying a car the salesman listen to what I wanted in a vehicle ..Joshua and the sales team also found a way to get me out of my other vehicle ..work a deal that I the salesman listen to what I wanted in a vehicle ..Joshua and the sales team also found a way to get me out of my other vehicle ..work a deal that I was very pleased with.I have bought many cars in the Killeen area this is the first time I'm left feeling like I have got a fair and honest deal..I would recommend the team at the Volkswagen dealership to everyone ..thanks again sincerely John Hartsfield.. More