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King Buick GMC Mitsubishi

Gaithersburg, MD

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210 Reviews

16200 Frederick Road

Gaithersburg, MD

20877

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Showing 210 reviews

September 28, 2018

Very disrespectful staff who does not know how to keep appoi For the second time in a row king Buick gmc took our appointment, but failed to keep it. Twice now they have accused us of lying about taking the 2 mi More

by N0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Diaz Bonilla
Oct 23, 2018 -

N0 responded

This is not the first time our appointment was not in the books, but it is the first time we had the issue with the rude atendent. Please please please add confirmation numbers to your appointments!!! Next time they tell us we lied about calling ahead it would be great to have a confirmation number which can hopefully be linked to my call.

September 28, 2018

Factory defective You sent letter to repair defective factory steering sistem. I took it and it was repaired without cost. Now again the steering hardened as last time More

by Driver1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diaz
September 27, 2018

slow but good getting anyone's attention in the service department was difficult. It seemed like people were just sitting around and not looking to help a person wh More

by WEIGLET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diaz
September 24, 2018

Issue with my rear passenger tire. I was previously there on Sept 14 to address, wipers, brakes, and to get maintenance conducted. I was not pleased to need to return and the service t More

by ejdelay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diaz Bonillo
September 24, 2018

First time I came to King GMC with my 2017 Silverado. I had some bad experiences at other local dealers. King was recommended to my by a good friend. The service More

by NONE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Goggins
September 21, 2018

Car Purchase They were very patient regarding me calling about the car I had ordered. I then switched to an existing car. They obtained the car from the other deal More

by DISNEY012
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zach Fenhaus
September 21, 2018

Service appt With my old vehicle I would go to Jiffy Lube for oil changes. When speaking with one of the managers at the dealership after I purchased this vehicl More

by rfourcade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember name of contact
September 19, 2018

great service experience work done in timely manner and my 2000 lesabre is running great! Dave is very attentive and patient. Explained the work being done and the cost. More

by 2000 Lesabre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Goggin
September 19, 2018

Excellent service The process of setting up an appointment was quite easy. I called for an appointment for an oil change and was able to get it done the following day. More

by Smalljax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diaz Bonilla & David & Kevin, Gary Barber
September 19, 2018

Another great experience at King Buick GMC Mitsubishi! I just purchased my second car from King and had another great experience. I was helped in sales by Kevin Gaynor - he gave me a great offer and assist More

by Charger485
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gaynor, Cameron Davidson
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