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King Buick GMC Mitsubishi

Gaithersburg, MD

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210 Reviews

16200 Frederick Road

Gaithersburg, MD

20877

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Showing 210 reviews

May 28, 2012

Very pleased with recent purchase from King Buick. Internet information was accurate, phone contact was informative/friendly, on-site dealership staff were friendly/patient/knowledgeable. Willing to n More

by trbower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ and James
May 27, 2012

Awful. I've got a 2002 Saturn SC2(They still cover Awful. I've got a 2002 Saturn SC2(They still cover Saturn vehicles) that has received all the recommended maintenance from this place since it was More

by 41474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of the Above. Dealt with Service, none are listed.
May 22, 2012

All of the staff I dealt with at King were friendly, helpful, and full of information. Tom was did not hesitate to answer any of my questions and made sure I got the vehicle with the options I wanted. More

by rickpelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Allen
May 22, 2012 -

King Buick GMC Mitsubishi responded

Mr. Pelton, Thank you for your review. We appreciate the fact that you enjoyed your dealer experience and your interaction with Tom Allen. We are glad that Tom exhibited the level of customer service that we have come to be known for here at King Buick GMC! Please don't hesitate to contact us to let us know what we can do to improve your dealer experience. Sincerely, Juan De Cruz, Jr. Internet Manager

May 22, 2012

John Rendo, Salesman, was easy to work with, pleasant, and responsive to my inquiries and concerns. Steve Francisco, Sales Manager, with whom I made initial contact, was cordial and pleasant, and respo More

by MSpell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Francisco
May 22, 2012

Long and good reputation. We bought 2 previous vehicles and had good experience. GM has had excellent reviews since their restructure and we have been pleased with GM vehicles in the past. The GMC Terrain More

by charlesdauber
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Benson
May 22, 2012 -

King Buick GMC Mitsubishi responded

Mr. Dauber, Thank you for your review! We also appreciate your continued support of King Buick GMC! We hope that we can continue to meet your new vehicle needs in the years to come. Sincerely, Juan De Cruz, Jr. King Buick GMC Internet Manager

May 02, 2012

Marty was very knowledgeable, understood our needs, and found a product on site within our price range. This is our second purchase from King Buick and this experience is even better than the last which w More

by Joelfelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Schwartz
May 02, 2012 -

King Buick GMC Mitsubishi responded

Joelfelo, Thank you so much for taking the time out to document your experience at King Buick GMC! We hope that we are able to provide you with continued quality service! Thanks again for your purchase!

March 03, 2012

So far, so good. I bought a used vehicle in the 40,000 - 50,000 mileage range. The staff seemed honest and it was explained to me how the vehicle had been maintained and what parts had been newly replaced p More

by tlon7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, tom
February 29, 2012

After having such wonderful service at your Mitsu dealership I brought my 2009 Tahoe in for its regular oil change. Again, I was treated with great service that I rcvd before. I work at a large cor More

by siskp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
February 27, 2012

I am very satisfied with my vehicle purchase from king, we were helped right away, did not feel rushed. Great customer service! will definitely go back for our next vehicle purchase. More

by hallfl5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty, Andy, Marty Schwartz
January 28, 2012

Phill Wood has been, and continues to be, very courteous and helpful in all my dealings with him. When I bought my new 2007 Buick Lucerne, Phill properly showed me all the features it had and explained how More

by pbenziger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phill Wood, Mike Turnbow
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