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King Buick GMC Mitsubishi

Gaithersburg, MD

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210 Reviews

16200 Frederick Road

Gaithersburg, MD

20877

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Showing 210 reviews

August 29, 2019

SERVICE DEPARTMENT My service advisor, Dias, was great to work with. He listened carefully to my concerns and then fully met them. I plan to use King Buick for keeping m More

by Barry (Rockville MD)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dias
Aug 30, 2019 -

King Buick GMC Mitsubishi responded

Barry, thank you for the awesome feedback! You're right, Dias is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Regards, King Buick GMC Team

July 29, 2019

Canyon service Work was performed in a professional way and on time The employees explain the service and current incentives. The truck was ready when I when out More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Markowski
July 27, 2019

Great people to deal with but I still didn’t get my new hat Pleasant people and very helpful. They understood our situation with a vehicle that had been totaled and was able to help us with a replacement. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
July 17, 2019

GPS system not working Dealer service was excellent. But serious questions about parts used in Chevy SUV. My Tahoe is only three year old but GPS and injectors failed More

by Jamsheds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diaz Bolina, Kevin Markowski
June 18, 2019

Great experience! My service advisor David Goggin was fabulous. He spoke to me about what was going on with my car in a way that made sense. He also had a great sense o More

by tricia@tntsmith.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Goggin
Jun 20, 2019 -

King Buick GMC Mitsubishi responded

Thank you so much for your review! We really appreciate your business and are so happy that David could provide great service to you and your vehicle. We look forward to seeing you again! Regards, King Buick GMC Team

May 27, 2019

Recall of front passenger airbag completed in quoted time. Completed front passenger airbag recall in time frame as quoted, and the free car wash was appreciated. Professional demeanor and nice waiting area as More

by cxs455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 28, 2019 -

King Buick GMC Mitsubishi responded

Thank you so much for your review! Happy customers are our goal and our mission at King Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Regards, King Buick GMC Team

May 17, 2019

Outstanding Last Minute Service Request King Buick GMC has been in business for over 100 years and I wish them 100 more! They truly value their customers and never pressure them into buying More

by RIVASM18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
May 19, 2019 -

King Buick GMC Mitsubishi responded

Thank you for putting your trust in King Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Regards, King Buick GMC Team

May 13, 2019

Lights on dashboard in I had great customer service from the phone call made to job done. Mr. Diaz Bonilla was excellent in explaining everything. Clean area. Friendly. More

by Ivyrosaly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Diaz Bonilla
May 19, 2019 -

King Buick GMC Mitsubishi responded

Thank you for your kind words! Diaz is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Regards, King Buick GMC Team

March 16, 2019

No pressure small town feel Felt comfortable and not pressured to buy very knowledgeable and friendly very professional and accommodating felt like they conveyed truthfulness so More

by Suzannestevens1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Barber
Mar 19, 2019 -

King Buick GMC Mitsubishi responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

January 02, 2019

Excellent, Awesome Great dealership. Gary Barber best salesman ever. Extremely helpful in finding us a vehicle. The Aschenbach's are very down to earth good people to w More

by WINPIGLER.RCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell , Gary Barber
Jan 02, 2019 -

King Buick GMC Mitsubishi responded

Thanks for letting us know about your excellent experience! Our team approach helps us to provide seamless service. I’m so glad to know that Gary was able to find you the vehicle that you wanted. Take care and happy trails! Kind regards, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

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