I was looking for the Cadillac ELR, which are rare on the west coast. I contacted King Cadillac's internet dept as they showed a car in inventory via cars.com.
Many times dealers do not take internet leads seriously, and insist on phone calls and a visit to the dealership for the typical old school sales routine.
Well Nicky Moore took me seriously and we conducted the transaction almost exclusively by email, which fit my scheule and busy lifestyle. The negotiation was very straightforward, no bait and switch or other games. All paperwork was promptly exchanged via FedEx using their account. Last, the coordination with my shipper was smooth.
I am very happy with the purcahse and the deal i received.