King Kia Of Laurel

Outstanding Thank you to my great salesman Pierce York. This guy made a dream come true by putting me in a brand new Kia Optima fully loaded and I was just stoppi Thank you to my great salesman Pierce York. This guy made a dream come true by putting me in a brand new Kia Optima fully loaded and I was just stopping by to see how I can get out of my current car. I know I was blessed today because the Lord put people in your life for a reason and Pierce showed me in due time it will be my time to shine. I recommend everybody who is looking for first class customer service and respect and understanding of all situations go to Laurel Kia and ask for my good friend Pierce York. More

Ryan Fracasse Jr was GREAT!!!! Ryan did a really good job helping my wife and I choose the right vehicle for our family. His patience with all our questions, his knowledge of the ve Ryan did a really good job helping my wife and I choose the right vehicle for our family. His patience with all our questions, his knowledge of the vehicles, and honest assessment of what would work best for us made our experience very pleasurable. Thanks Ryan. More

Outstanding Service/Red Bow tie I went into Kia Laurel instead of the Bowie location, due to great reviews regarding a salesman named Jamal. I really wanted to trade my car in for I went into Kia Laurel instead of the Bowie location, due to great reviews regarding a salesman named Jamal. I really wanted to trade my car in for a new vehicle or at the point of refinancing my loan due to a situation. I am pleasantly pleased to say going in to meet with Jamal with the Red Bow tie was Awesome, he listened to my concerns and needs and meet them all, Jamal provided excellent service and professionalism". I left that same day with the vehicle that I asked for. More

Ryan put up with my nerdy antics :D I spoke to Ryan on the phone on 9/30 briefly about my situation, which was a little sticky, and he told me that he would do everything in his power no I spoke to Ryan on the phone on 9/30 briefly about my situation, which was a little sticky, and he told me that he would do everything in his power not to waste my time, and help me into a much better situation. Came into the dealership about an hour later, and Ryan started the paperwork immediately. Took only a few hours (which is a HUGE improvement over my last car-buying experience), and with the help of the Finance Manager, and Tyan, I was able to leave in a brand new car :D Notes: No Sketchy sales people Didn't have to spend all day in the dealership The manager worked with me to accommodate my situation. Ryan (and Jamal) was [were] VERY helpful and thankfully has a great sense of humor, and put up with the terrible star wars jokes during the whole time. And now I am the Proud owner of a White 2015 Kia Optima Hybrid, named Storm (after the storm troopers) Thanks Everyone! More

Ryan, IS DA MAN!!! I recently visited Laurel Kia to purchase a car. I had the pleasure of having Ryan as my service rep. Man I gotta tell you, I came in with not the bes I recently visited Laurel Kia to purchase a car. I had the pleasure of having Ryan as my service rep. Man I gotta tell you, I came in with not the best of credit and he went above and beyond to get me into a brand new 2015 Kia Optima!!???????????? His service was impeccable! He provided a warm environment and made my visit there pleasant and also fun! If you happen to be in the DMV, I highly recommend that you take a trip to Laurel Kia and check out my man, Ryan! He represented well for Kia!!! #TeamRyan #YourTheBest #TeamLaurelKia More

Best car buying experience ever I had the pleasure of working with Pierce Bentley York at Laurel Kia. We purchased a used (2004) Kia Sorento. I did not feel that "sales" pitch/act wh I had the pleasure of working with Pierce Bentley York at Laurel Kia. We purchased a used (2004) Kia Sorento. I did not feel that "sales" pitch/act when he walked up to my family and I. He was very helpful and didn't even mind chatting about pretty much anything. Very much a low stress environment and we actually had fun during the process. He definitely found a repeat customer in us. This was our 4th Kia and I wish we would have bought all of our vehicles from there. More

Satisfied Repeat Buyers My husband and I are repeat customers who just purchased a second vehicle from Jamal “The Guy with the Red Bowtie” Allen. I could not be happier with My husband and I are repeat customers who just purchased a second vehicle from Jamal “The Guy with the Red Bowtie” Allen. I could not be happier with our choice (a 2016 Sorento), but to a great degree my satisfaction stems from the relaxed, professional manner in which our purchase was handled. Our first purchase (a 2007 Optima) came at a time I would have preferred to not be car shopping. You know, when your current car is about to give up the ghost and you need to replace it. It was in this “I’d rather be at the dentist” mindset that we first met Jamal. In retrospect, I’m amazed how well he handled our interaction. He realized my sour mood was simply dread of the car buying experience. He was professional, sympathetic, and really listened to our requirements. He focused on helping us find the right vehicle for us vs. selling us what was right for him. We found Jamal to be incredibly knowledgeable and willing to answer all of our questions as many times as we needed him to. He took the time to explain the pros and cons (if any) of the various vehicles on the lot that day, and also assured us he could help find a vehicle from another location if need be. What started as such a negative in my mind became a very positive buying experience. We were very pleased with our purchase. We spoke so highly of Jamal, a family friend also purchased a vehicle from him. Well after our first experience, I did not think it could get any better, but Jamal has far and away amazed us again. It is very refreshing to have a sales person focus so intently on what are the paramount concerns and needs of the client. Jamal again listened to what we needed and wanted then helped us identify the perfect vehicle and deal. This time I came in looking forward to his knowledge, help and professional, easy going manner. We discussed at length the potential differences of purchasing another used vehicle vs. purchasing a new one. Jamal has wonderful customer service skills and is extremely attentive during your time with him. So much so, that he actually remembered things about our preferences from our first purchase. Your time with him is more like visiting a favorite family member and then subsequently buying a vehicle from them. In short order we were able to identify and purchase our beautiful new Sorento. (How often do you hear that?) I would not hesitate to refer others to Jamal with absolute confidence of them receiving fair and first-class treatment. Thank you Jamal for making this second purchase even more fun than the first. Never thought I would refer to buying a car as a fun experience. It certainly takes a special individual to bring that about. Jamal, we appreciate your absolute commitment to providing the best possible service. Your personal integrity and high moral commitment to treating people right certainly shows through consistently. More

Great Deal Ryan was great to work with. Took time with us even though he was missing his football game. Quick, efficient. Got a great deal on a trade in for a Op Ryan was great to work with. Took time with us even though he was missing his football game. Quick, efficient. Got a great deal on a trade in for a Optima Hybrid. Happy with the car and the service at Laurel Kia. Thanks Ryan! More

Great deal and great service Ryan was very professional, helpful, and efficient. I was pre approved through my bank and had used a car buying service my bank had provided. Ryan was very professional, helpful, and efficient. I was pre approved through my bank and had used a car buying service my bank had provided. I went in, handed over my info, signed the papers and left with my new car. I couldn't ask for better or faster service. More

Hassle free buying experience I was turned down by countless dealerships being a first time buyer, and thought my trip was going to be another pointless one, but Ryan was able to w I was turned down by countless dealerships being a first time buyer, and thought my trip was going to be another pointless one, but Ryan was able to work with me and I ended up walking out with a 2016 forte!! Ryan was very friendly and sparked a lot of conversation so the appointment wasn't quiet and uncomfortable being my first time buying a car. More