King Kia Of Laurel

Excelllent Dealeship but not quite perfect :-) We went to several Kia dealers and found that Laurel was straightforward, simple and the least expensive. They offered a generous trade-in. They clea We went to several Kia dealers and found that Laurel was straightforward, simple and the least expensive. They offered a generous trade-in. They clearly explained the price (which was right in line with several car value sites) and kept the "surprise" settlement add-ons to a minimum. We only had two very minor criticisms. First, when we went to pick up the car our salesmen (Michael, Alex) were not there. Hey, nobody can be at work all the time. But nobody seemed to be expecting us and there wasn't anyone prepared to conclude the transaction. Fortunately, Jamal stepped in and provided the necessary final papers. Finally, we were a bit disappointed that our new car only had 1/4 tank of gas. I know gas is expensive but a new car should be delivered with a full tank. More

Amazing Car Buying Experience I don't write reviews that often, but I really had such a good experience at Laurel Kia I felt the need to write one. I went in on a Saturday morning I don't write reviews that often, but I really had such a good experience at Laurel Kia I felt the need to write one. I went in on a Saturday morning and told Ryan exactly what I wanted. I made an appointment ahead of time. When I arrived in the morning, the car that I wanted to test drive was already pulled up for me. Ryan and Steve were great to work with. Ryan was my sales consultant and Steve is the manager. They were both extremely patient, nice and never too pushy. I was completely honest and told them I was going to test drive a Mazda first before making a decision. Ryan was completely understanding and never put down the Mazda, which I really respected. Jamal and Mike weren't my salesman, but they both talked with me also, not even about buying a car -- just being nice people. I am military and they made sure to really try and work with me. I'm also from California, but they made sure all of my tags/registration were taken care of. The whole experience was great. I really recommend this dealership for anyone looking for a car. It's not a huge, overwhelming dealership with too many salespeople walking around everywhere. I can't speak on the entire staff, but for the ones who I did encounter: They are extremely nice people who aren't too pushy and really just try to take care of their customers. Thanks guys. :) More

Most pleasant car-buying experience ever! From my first contact with the dealership, I knew my experience at Laurel Kia was going to be different -- and in a good way. They responded immediate From my first contact with the dealership, I knew my experience at Laurel Kia was going to be different -- and in a good way. They responded immediately to my email request for information about a car, and followed that up with a phone call. Ryan was as nice as could be on the phone. We arrived about an hour late for the appointment, having driven about 3 hours to get there, but still we were greeted so kindly and politely by Pierce. The car was ready and waiting for me to test drive, and when we got down to business, the initial paperwork was completed in record time. When we met with Lisa in the business office, the transaction was concluded quickly, and without pressure. Lisa was also warm and friendly and very accommodating. Everyone we dealt with was wonderful, and the experience was well worth the long drive. More

Jamal is the man I looked all around the baltimore area for my kia, and this place should have been my only stop. Jamal was straight forward with me about his price, w I looked all around the baltimore area for my kia, and this place should have been my only stop. Jamal was straight forward with me about his price, without games, and even though his price was lower than all other competitors he still worked with me to get my new car in my price range. Everyone was extremely nice, no pressure, and didn't blow up my phone with calls and e-mails. Go to this place!!!!! More

Outstanding Service As a demanding new car buy I was very impressed with the positive attitude and effort by Pierce York to help me get the exact car with features that I As a demanding new car buy I was very impressed with the positive attitude and effort by Pierce York to help me get the exact car with features that I wanted. Both my wife and I were very satisfied with our overall experience at Laurel Kia . . . from the warm welcome smile and handshake of Michael, the detailed explanation of our contract and answer all my questions by Lisa in Finance to Pierce, who did everything he could to find the exact car I wanted. It was truly a team effort at Laurel Kia to make our visit a positive one, and they did. Thank you! More

Friendly, Accommodating and Professional I recommend Pierce York for his sales skills. Despite his age, this young man can help you find the right car and will work hard to make your buying e I recommend Pierce York for his sales skills. Despite his age, this young man can help you find the right car and will work hard to make your buying experience pleasant. I've bought new and used cars over 30 years and buying the Kia Soul was the most pleasant experience. I would not only recommend him, I'll likely buy from him again. More

excellent experience. jamal allen was the difference. very good product knowledge. very good listener. really a pleasure to work with him. i can not recommend him more high jamal allen was the difference. very good product knowledge. very good listener. really a pleasure to work with him. i can not recommend him more highly. More

Best Dealership in Laurel 10 Stars in everything!!! We have no words to express how satisfy we are with the customer service provide by Jamal. For the first time we felt comfortable buying a vehicle. He We have no words to express how satisfy we are with the customer service provide by Jamal. For the first time we felt comfortable buying a vehicle. He went beyond to get us an excellent %rate. Everything went smooth and fast. We only spend 30 minutes to be approved and 45 to finish the paperwork. We totally recommend Laurel KIA and specially the service provided by Jamal. He explained everything about the car and told us to call him at anytime if we had any questions or problems. We are very happy with our new car in a few words WE LOVE IT! If you go to Laurel KIA you will not regret it. More

Awesome car buying experience! Pierce was a great sales consultant. He answered my questions thoroughly and offered me an excellent price on the car. He made my first car buying exp Pierce was a great sales consultant. He answered my questions thoroughly and offered me an excellent price on the car. He made my first car buying experience a good one! More

AMAZING!!!!! I have to say that my experience with Kia Laurel is by far the best I've ever had. Mr. York and the sales team were all extremely patient with us from I have to say that my experience with Kia Laurel is by far the best I've ever had. Mr. York and the sales team were all extremely patient with us from day 1. When I buy my next vehicle, I plan to do so from Kia Laurel and I will definitely recommend Kia Laurel and Pierce York. Thank you all so much, again. I can't say that enough. More