King Kia Of Laurel

It was the most wonderful experience of the day. We received a royal welcome. We were made comfortable during our stay. We went in with no money in our pocket and after the process was completed upon received a royal welcome. We were made comfortable during our stay. We went in with no money in our pocket and after the process was completed upon our send off we had pizza and drove away in a brand new car. I am 72 years old. My husband is 76 years old. We were treated with respect. When we dropped our cane someone was there to pick it up for us. When I went to open the door, the door was opened for me. Jamal knew exactly what we needed according to our age and income. He made the process less stressing for us. He apologized when the process was a little longer than usual due to the lenders trying to approve the finance part. So many good things happened to meet our needs. The interest rate went from 24% to 14.29%. The payments went from $495.00 to $426.16 per month. He even took in considration that my husband was a veteran. I cannot name all of the good things Jamal did that day. Lisa was there for us also. She was so friendly, kind and considerate. She explained the paperwork to us and expained the warranty, coupons and everything as she went along and having us sign the necessary documents. She was even concerned about me being in pain due to my knee and helped make me comfortable during the process. Jamal and Lisa were our angels for the day. Thank you all so much. More

I called on Saturday, 4/20/13, to ask if a vehicle I had seen on cars.com was still available. The salesman who answered, Jamal, was very friendly and checked to make sure the mini van was still in stock. W seen on cars.com was still available. The salesman who answered, Jamal, was very friendly and checked to make sure the mini van was still in stock. When he returned to my call he stated that it was indeed there and that they'd pull the vehicle out for me to come and test drive, which in dealing with other car dealers came as a shock to me. When I arrived we were greeted before we entered the building by a very friendly salesman who went and got Jamal for us. When Jamal came out he was super friendly and explained that he had been working with another customer and that he would have Pierce take care of our needs. Again, we had not had that kind of treatment before from any other dealership and was very impressed that he didn't have us wait around. Pierce, who took over for Jamal, escorted my wife and I to the vehicle which had been pulled out onto the lot for us. He went over the vehicles details, price and was very honest about everything. It didn't take any convincing on his behalf, my wife and I were sold. He escorted us into the building and we proceeded to purchase the vehicle. It wasn't an easy process since my wife and I had our 2 youngest children with us, but Pierce worked hard and fast to get us going and to reach our monthly payment plan that worked best for us. He was very friendly, honest and straight forward through the whole process and that we appreciated very much. Beings this was our third vehicle purchased between my wife and I, it was by far our best experience and would highly recommend either of these gentleman to anyone purchasing a vehicle. More

Pierce did an amazing job with helping me out with looking for a car and helping make my decision. He is a great sales person and I would recommend anyone and everyone to go to Laurel Kia and ask for looking for a car and helping make my decision. He is a great sales person and I would recommend anyone and everyone to go to Laurel Kia and ask for Pierce. But not only was Pierce a good empolyee everyone else in the dealership was so friendly and very very helpful! They made one happy customer! More

My salesman, Brian, was very friendly and helpful. However, the finance lady was not. I would not recommend going to this place unless you plan to go during your bank's business hours and finance thro However, the finance lady was not. I would not recommend going to this place unless you plan to go during your bank's business hours and finance through them unless you're fine with a high interest rate and a finance lady who is going to tell you whatever she thinks you need to hear so you walk out the door with a loan through some bank you've never heard of. She misled me. Carmax's finance department is much better. More

From the beginning to the end of the purchase Jamal was absolutely fantastic. I initially contacted Kia and promptly received a return call from Jamal about the car I was interested in. I then visited the absolutely fantastic. I initially contacted Kia and promptly received a return call from Jamal about the car I was interested in. I then visited the lot and was impressed by Jama's method of selling. He relayed all the good points of the vehicle while never expressing a pushy method of selling. During the test drive he was very personable in conversation. During the all important process of pricing and trade-on I felt as though Jamal was working for me while balancing his loyalty to his companies interest. In comparison to other dealerships I worked with the trade in was on par with the best offers I was receiving elsewhere. We initially were a ways apart on pricing, and Jamal understood the price range I was confined to and found a way to make the deal work. In summary, the most important thing is buying a car that is affordable, but the next important to me is to feel as though my purchasing experience was enjoyable and leave feeling as all parties involved were satisfied. I believe Jamal checked both of my bullet points. More

My experience with Andrew was wonderful. He was more than helpful and seemed to be right on track with what I was looking to accomplish and what vehicle best suited my needs. They were higher on my trade in helpful and seemed to be right on track with what I was looking to accomplish and what vehicle best suited my needs. They were higher on my trade in value then other dealers in the area, therefore I was able to purchase a new car and get out of my high miled Pontiac. More

Had a wonderful experience with this dealership. The Sales Rep Brian Yeon was excellent and very helpful in the whole process and getting the deal done. Along with everyone else there as well. Thank you Sales Rep Brian Yeon was excellent and very helpful in the whole process and getting the deal done. Along with everyone else there as well. Thank you Brian! More

I had a great experience at Laurel Kia! Andrew Ortiz was very professional and friendly! I actually stopped in on my lunch break for a test drive. I had originally came in with a pre approval from my bank b very professional and friendly! I actually stopped in on my lunch break for a test drive. I had originally came in with a pre approval from my bank but was pleasently suprised when they were able to beat my rate and were happy to give me a range of options as far as amount down, payment options, and answering all of my questions. I would also like to thank the rest of the team including Steve York and Moe. The whole team made every effort to meet any and all of my expectations! Thank you Laurel Kia! More

We stopped in Laurel Kia to test drive a Volvo. After we did not care for it, Andrew Ortiz worked with us in finding out exactly what we were looking for in our new vehicle. He offered a couple of options did not care for it, Andrew Ortiz worked with us in finding out exactly what we were looking for in our new vehicle. He offered a couple of options to us and ultimately got us into our Jeep. There was a car that I liked, but Andrew suggested it was not a good fit for our family needs, even though it could have meant a possible definite sale. Everyone at Laurel Kia was friendly, helpful and made the process seamless and simple. Andrew was genuine, kind, quick and direct. He was even attentive and courteous to our two young children. Mo in the finance department was wonderful at well. He spelled out everything we were signing and answered questions along the way. We drove away from Laurel Kia, in our new car, with nothing but gratitude and satisfaction of our new purchase! More

feel like andrew and steve were willing to go the extra mile to secure a deal with me. lisa in finance was courteous and professional. the price given on the vehicle was farbetter than the other offers I h mile to secure a deal with me. lisa in finance was courteous and professional. the price given on the vehicle was farbetter than the other offers I had received from other kia dealerships. More