King Kia Of Laurel

We stopped in Laurel Kia to test drive a Volvo. After we did not care for it, Andrew Ortiz worked with us in finding out exactly what we were looking for in our new vehicle. He offered a couple of options did not care for it, Andrew Ortiz worked with us in finding out exactly what we were looking for in our new vehicle. He offered a couple of options to us and ultimately got us into our Jeep. There was a car that I liked, but Andrew suggested it was not a good fit for our family needs, even though it could have meant a possible definite sale. Everyone at Laurel Kia was friendly, helpful and made the process seamless and simple. Andrew was genuine, kind, quick and direct. He was even attentive and courteous to our two young children. Mo in the finance department was wonderful at well. He spelled out everything we were signing and answered questions along the way. We drove away from Laurel Kia, in our new car, with nothing but gratitude and satisfaction of our new purchase! More

feel like andrew and steve were willing to go the extra mile to secure a deal with me. lisa in finance was courteous and professional. the price given on the vehicle was farbetter than the other offers I h mile to secure a deal with me. lisa in finance was courteous and professional. the price given on the vehicle was farbetter than the other offers I had received from other kia dealerships. More

Our salesperson was very nice, helpful & informative. And, what he didn't know he would find out immediately for us. We know that we will definitely be coming back to him for our future car purchases & w And, what he didn't know he would find out immediately for us. We know that we will definitely be coming back to him for our future car purchases & will definitely recommned others to purchase their car with him. More

He was very helpful and very nice to us.He did all he could to help us with our vehicle. If anyone i know is looking for a vehicle I recommend him in a heartbeat.Once again I would like to thank him very could to help us with our vehicle. If anyone i know is looking for a vehicle I recommend him in a heartbeat.Once again I would like to thank him very much for all his help. More

I went to the dealership with the intention of just looking at a few cars and leaving. However, after looking at their selection I found the car of my dreams. Andrew Ortiz was a great help in helping m looking at a few cars and leaving. However, after looking at their selection I found the car of my dreams. Andrew Ortiz was a great help in helping me and answering any questions I had about the car and different options for it. I would tell any of my friends to go there and buy a car. All of the staff was very friendly and they don't try to overwhelm you or try to force you into buying a car. I had a great experience! More

I visited the Laurel Kia in hopes of leasing a 2013 Sportage. They had exactly the vehicle I wanted with my preferred combination of exterior and interior colors as well as the convenience package. And Sportage. They had exactly the vehicle I wanted with my preferred combination of exterior and interior colors as well as the convenience package. Andrew was very pleasant to work with and answered all of the questions I had regarding the Sportage and leasing. The overall experience at Laurel Kia was positive, especially in compairson to some not-so-friendly experiences I had when going to other area dealers. I would highly recommend Laurel Kia as well as the salesperson I worked with, Andrew. More

Working with Andrew was a great experience. He was knowledgeable, friendly, and was very easy to work with. We now have two great Kia's. knowledgeable, friendly, and was very easy to work with. We now have two great Kia's. More

My husband and I recently returned from being stationed overseas. We knew the car we wanted to buy, and we had had a positive experience with this particular dealership many years ago when we were in the overseas. We knew the car we wanted to buy, and we had had a positive experience with this particular dealership many years ago when we were in the area before (they did some repair work on our first Kia), so they were one of the places we were considering when we were ready to make a purchase. The Sales Associate was VERY friendly and knowledgeable. We had emailed him from Japan with questions about the car we were interested in, and not only did he answer the questions we asked, but he volunteered information that answered questions we didn't even think to ask. (Such as why it might make more sense for us to buy the Exclaim instead of the Plus with an upgraded stereo and sun roof, which is what we wanted at first - we hadn't even looked at the Exclaim at that point.) While he was in contact with us via email, he didn't bombard us with phone calls or emails, like some of the dealerships we were put in contact with did. Nor did we get the feeling that he was "doing us a favor" just by talking to us about the car we were interested in, which is the feeling we got from another dealership we had contacted. While we would have rather not had to get it with the heated seats and so forth, we do understand (from doing our own search on Kia.com) that this was basically the only one available, other than one that was in a color that we did NOT want, so, rather than wait for another car to become available (and paying for a rental car in the meantime), we opted to get it "fully loaded", and so far, we have no regrets. (And since purchasing the car 3 weeks ago, we have already driven it from MD to OK and back, so lots of road time for "buyers remorse" to have set in...) We are very glad we bought our car from them, and would do so again if the opportunity arose. More

My wife and I would like to thank Kia of Laurel for making our car-buying experience enjoyable and stress free. More specifically, we would like to thank Tae Yeon for helping us pick out the exact car making our car-buying experience enjoyable and stress free. More specifically, we would like to thank Tae Yeon for helping us pick out the exact car that were looking for at the best price possible. Tae was very instrumental in the negotiation process, in that he actually listened to what my wife and I wanted. Not only was Tae able to get us the car we wanted, he was able to get us the car with extra options that fell within our price range. He was very profesisonal and made us feel very welcomed as soon as we entered the dealership. To be honest, I really dont like, nor trust, most dealers, but I can honestly say that Tae was actually interested in helping my wife and I, more than his own selfish needs. My wife and I had previously gone to a Kia dealership in Glen Burnie, and just to say, our experience at this dealership was very unpleasant. They were not willing to come off the price, and the dealer even laughed in our faces, stressing that "Kia was not in the position to negotiate prices." However, as soon as my wife explained to Tae Yeon what what we were looking for at the price we wanted, he worked hard with his management to get us what we wanted. This, in my opinion, is exactly what makes a car-buyer more enthusiatic about purchasing a vehicle. Not only was Kia of Laurel able to help us find the car we wanted, they also helped us get the best possible interest rate they could, which might I add, was lower than the interest rate my bank had offered us. Tae, my wife and I wanted to let you and the Laurel Kia family that when it comes to replacing our other car, this dealership will be at the top of our list. Thanks again for making our experience an enjoyable one. The Smart family..... More

Andrew was a huge help from the test drive to closing the deal. He knew all of the specs on the Kia Optium & was able to assist me with the customized options I was pursuing. I was hesistant on buying a Kia deal. He knew all of the specs on the Kia Optium & was able to assist me with the customized options I was pursuing. I was hesistant on buying a Kia but Andrew helped realize all the value I was getting for my money. I would highly recommend Andrew to all of my family and friends and I hope to do business with him again in the near future. Thanks Laurel Kia! More