King Windward Nissan

First class service always All of the employees there are always professional and courteous. Through emails and phone calls I am always reminded of my appointments. Your free All of the employees there are always professional and courteous. Through emails and phone calls I am always reminded of my appointments. Your free shuttle service is also very good. It shows that you care about your customers. Mahalo! More

Speedy Service I took my car in to have the driver side airbag replaced because of the recall and also have my oil changed. I was told it would take around 3 hours. I took my car in to have the driver side airbag replaced because of the recall and also have my oil changed. I was told it would take around 3 hours. I left my car there and it was done in a little over an hour! Ryan was the employee that I worked with. He was very nice. I would gladly come back to King Windward Nissan. More

Prompt Service and Repair My Service Rep, Taylor Kinimaka, clearly communicated what would be done, when work would be started and what it would cost at the outset. My vehicle My Service Rep, Taylor Kinimaka, clearly communicated what would be done, when work would be started and what it would cost at the outset. My vehicle was then moved into the service area and promptly worked on finishing the requested repair even more quickly then promised. At completion, she provided me the completed service documents, escorted me to the payment area, returned by keys and pointed out where my vehicle was parked and waiting for me. I continue to feel pampered each and every time I have the opportunity to service my vehicle either for routine maintenance or for an unexpected repair. More

Outstanding Service We recently purchased a new Altima at King Windward Nissan, it was by far one of the best car buying experiences we have had. Joe Dellapenna, our sale We recently purchased a new Altima at King Windward Nissan, it was by far one of the best car buying experiences we have had. Joe Dellapenna, our sales person was very professional and helped us choice the right car for our family. Thank you! Jessica & Jay Ferguson More

Inform customers car was machine is down One of the big "draws" is free car wash. Made same day appt for oil change and car wash. Wasn't told car wash machine was down, I would have waited an One of the big "draws" is free car wash. Made same day appt for oil change and car wash. Wasn't told car wash machine was down, I would have waited and rescheduled for different date. More

Love the new car!! I was in the market for a new car and had purchased my previous vehicle from King Windward. My wife likes the free oil changes, free safety checks an I was in the market for a new car and had purchased my previous vehicle from King Windward. My wife likes the free oil changes, free safety checks and the fact that when she takes it in for service she can walk across the street and shop at Ross. But she absolutely loves the free car washes! Because we've been very satisfied with our Nissan Juke we were researching its replacement the Nissan Kicks. We were working with Jessica to keep us informed of the Kicks arrival. The Kicks made it to the lot on Friday when Jessica was out of town and I made arrangements to view the vehicle with Maggie. When we arrived Maggie was busy and Cole assisted us with purchasing the vehicle. He was fantastic! We had done extensive research on the vehicle. We knew we wanted the vehicle and had already been quoted a price so he got us in and out in record time. We did have to deal with the finance guy, even though we didn't finance but thats the same at every dealership. Because we picked the car up the day it arrived on the lot and it was late on Friday evening, Cole even arranged for us to bring the car back on Monday for the full detailing and so my wife could be familiarized with its many safety, entertainment, and tech features. We highly recommend Cole if you're in the market for a vehicle! More

Very good Doug (service representative) was very professional took care everything and keep me informed at all times in regards of the stats of my vehicle. He w Doug (service representative) was very professional took care everything and keep me informed at all times in regards of the stats of my vehicle. He was also aware that I did have an appointment that day and was willing to get a loaner for me if the vehicle was not going to be completed in time. Which never needed my vehicle was completed on time as promised. More

Car Trouble On July 17, 2016, as I prepared to leave home and drive to work, my car would not start. I will admit that I was a bit frustrated because I just had On July 17, 2016, as I prepared to leave home and drive to work, my car would not start. I will admit that I was a bit frustrated because I just had my new car for 1 year and 4 months, however, when I called King Windward Nissan the service center was so pleasant and said if I am able to jump my car to drive it to them and they would take care of it. I arrived at about 9am and received immediate service. I got a call later than morning that my car was ready and it was just my battery. I was given a replacement since it was under warranty which meant it cost nothing to me! I loved the service and would recommend this to anyone! Thank you King Windward Nissan! More

Oil change Everyone and everything was was awesome Check in was fast, wait time was minimal. Could use a bigger wait area! WiFi was a plus to have! Everyone and everything was was awesome Check in was fast, wait time was minimal. Could use a bigger wait area! WiFi was a plus to have! More

quick Took my car in for 20000 mile check up. no 16 pt. inspection done to my knowledge...I received no report on the status of my car's condition (brakes, Took my car in for 20000 mile check up. no 16 pt. inspection done to my knowledge...I received no report on the status of my car's condition (brakes, fluids, parts ). Isn't the inspection part of every recommended mileage checkup (i.e. 20,000 mi., 25000 mi, etc.,.) ? More