King Windward Nissan

Talk about being worth getting lost. We went out looking for a new truck, and stopped at Tony group and all the others and were unimpressed with their pricing and service. So we knew there were dealers in K for a new truck, and stopped at Tony group and all the others and were unimpressed with their pricing and service. So we knew there were dealers in Kaneohe, and decided to drive over and see for ourselves. Not knowing the area, we nearly got lost, but found our way there, and started out thinking it wasn't worth the drive. Lahela was awesome. She got us a great truck at an awesome price. Of course it took some time to do all the paperwork, but the whole staff was great. The finance officer who worked with us was able to get us a better interest rate than even our own bank who we've had two loans through before. Overall, if we were staying on the island for the rest of our lives, we'd always go back and see Lahela at King Windward Nissan. More

chyrel was our sales person. my wife wanted to deal with her. we visited about 5 dealers. i called about 15 dealers looking for my truck. cheryl was very nice to talk to. when the assistant manager Mark, ga her. we visited about 5 dealers. i called about 15 dealers looking for my truck. cheryl was very nice to talk to. when the assistant manager Mark, gave us a hard time, she smoothed things out. she also helped me find a replacement floor mate for the truck. mark gave a good first impression. he was not able to go too much lower on the price but was very nice about it. we returned to buy the truck and asked about financing. the statement that took me by surprize was "i gave you a good price. what more do you want?" we were asking about lower financing cost. jeff was concerned that we would walk away from the deal only because of the interest rate. he came to let us know that a lower rate would be very hard to find. he wanted to make sure we knew the truck may get sold and we should not come back steeming mad and complane that it was sold. because he came out, we reconsidered about the interest rate and took the truck. matthew was a very nice man. i was surprised that extended warrentees have gone up so much. mat helped to reduce the cost. i would like to work with cheryl again. the last time i got a car was about 9 years ago. our honda van is about 8 years old, we may need a replacement in the future. SHELDON CHEE More

I went in to look at a getting a bigger vehicle/suv and was very happy with the no-pressure, yet easily accessible and very knowladgeable sales employees. I am not ready to buy, but it was very nice to kn was very happy with the no-pressure, yet easily accessible and very knowladgeable sales employees. I am not ready to buy, but it was very nice to know what options I have avaliable to plan for. I will definetly be going back to King Windward to buy my new vehicle. More

Despite the economy, these guys know what's goin on! When my old beater car broke down I was nervous to buy a new car, but from the moment I walked into the dealership, I was greeted and welcomed and fe When my old beater car broke down I was nervous to buy a new car, but from the moment I walked into the dealership, I was greeted and welcomed and felt very at ease. I walked around for a little bit and finnaly decided on an Altima. I test drove it for a good 15 minutes and fell in love with it. I was scared that when we got back they would try to push another car that I couldnt afford or push something with more bells and whistles then what I asked for. But to my surprise, we went and sat down and talked about the price. I felt that they were very fair, honest, and upfront with me about all of the fee's associated with the purchase and then they helped me through the finance process relativly quickly. I was more then happy with my purchase and have had no trouble since. I recommend King Windward to anyone looking for a new car! More

I was pleasantly surpised at how easy King Windward Nissan made me feel and hope simple the process was. Buying a car was never this easy for me. Also, King Windward Nissan's service department is gr Nissan made me feel and hope simple the process was. Buying a car was never this easy for me. Also, King Windward Nissan's service department is great. They work quickly and have service loaners and a shuttle available. I'll be sure to come back for my next vehicle and I highly recommend their internet department for quick and easy sales. More

A) I don't like buying cars from dealers. B) King Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were greeted with a firm handshake and a friendly smile. Ipo was friendly, but we had to do the usual price dance back and forth with Ip running back and forth to "THE MANAGER". The price was right, giving me a little less than what I wanted for my trade-in, but not so little that I didn't take it. Then, the waiting began. They have ONE (1) finance officer, so we were behind 5 other people to sign paperwork. I had a pre-approved loan, so there was no loan paperwork to wade through. We still waited for FIVE AND A HALF (5.5) hours. I continually told them that my wife had to work at 5.30 a.m. the next morning, so their response was "it'll just be 30 more minutes". After waiting patiently for another hour, I was fed up, so I was about to leave. They cajoled and hemmed and hawed enough to get me to stay. We finally left, exhausted after waiting for 5 1/2 hours. The service department is no better. Part of the deal was installing running boards, which took a single day, but the paint to repair a scratch was a three-day ordeal, with no offer of a loaner car, until I asked again and again. Painful. The only reason I would recommend this dealer is because of the simple fact that it was better than Tony Nissan and New City Nissan by far. Ipo Waiwaiole is the man to look for, but make sure you go early in the morning during the week, or you'll be waiting forever for the finance department. More

A) I don't like buying cars from dealers. B) King Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were greeted with a firm handshake and a friendly smile. Ipo was friendly, but we had to do the usual price dance back and forth with Ip running back and forth to "THE MANAGER". The price was right, giving me a little less than what I wanted for my trade-in, but not so little that I didn't take it. Then, the waiting began. They have ONE (1) finance officer, so we were behind 5 other people to sign paperwork. I had a pre-approved loan, so there was no loan paperwork to wade through. We still waited for FIVE AND A HALF (5.5) hours. I continually told them that my wife had to work at 5.30 a.m. the next morning, so their response was "it'll just be 30 more minutes". After waiting patiently for another hour, I was fed up, so I was about to leave. They cajoled and hemmed and hawed enough to get me to stay. We finally left, exhausted after waiting for 5 1/2 hours. The service department is no better. Part of the deal was installing running boards, which took a single day, but the paint to repair a scratch was a three-day ordeal, with no offer of a loaner car, until I asked again and again. Painful. The only reason I would recommend this dealer is because of the simple fact that it was better than Tony Nissan and New City Nissan by far. Ipo Waiwaiole is the man to look for, but make sure you go early in the morning during the week, or you'll be waiting forever for the finance department. More

A) I don't like buying cars from dealers. B) King Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were Windward firmly implanted that opinion again for me. C) The only pleasant aspect of buying the vehicle was the salesperson, Ipo Waiwaiole. We were greeted with a firm handshake and a friendly smile. Ipo was friendly, but we had to do the usual price dance back and forth with Ip running back and forth to "THE MANAGER". The price was right, giving me a little less than what I wanted for my trade-in, but not so little that I didn't take it. Then, the waiting began. They have ONE (1) finance officer, so we were behind 5 other people to sign paperwork. I had a pre-approved loan, so there was no loan paperwork to wade through. We still waited for FIVE AND A HALF (5.5) hours. I continually told them that my wife had to work at 5.30 a.m. the next morning, so their response was "it'll just be 30 more minutes". After waiting patiently for another hour, I was fed up, so I was about to leave. They cajoled and hemmed and hawed enough to get me to stay. We finally left, exhausted after waiting for 5 1/2 hours. The service department is no better. Part of the deal was installing running boards, which took a single day, but the paint to repair a scratch was a three-day ordeal, with no offer of a loaner car, until I asked again and again. Painful. The only reason I would recommend this dealer is because of the simple fact that it was better than Tony Nissan and New City Nissan by far. Ipo Waiwaiole is the man to look for, but make sure you go early in the morning during the week, or you'll be waiting forever for the finance department. More

I went to this dealer ship mainly because I live in the area. As soon as I arrived at the dealership, I had to deal with a Mike Sinclaire. Talk about dishonest, he tried to tell me that his MSRP and INVO area. As soon as I arrived at the dealership, I had to deal with a Mike Sinclaire. Talk about dishonest, he tried to tell me that his MSRP and INVOICE prices on the Nissan Frontier were higher than it really was. When I pulled out my Consumer Reports - ratings and pricing guide with the actual prices which was much less than what he quoted, he changed the subject and tried to lie about something else. His demeanor just screamed out "SLIMY SNAKE" If I could give out a negative score I would. If King Windward Nissan hires this type of person to sell cars, then I would never go to King again. More

This was the best car buying experience I've ever had. This dealership is focused on customer service and it shows. We were met by Glenn about 10 minutes after we entered the lot. We made small talk and This dealership is focused on customer service and it shows. We were met by Glenn about 10 minutes after we entered the lot. We made small talk and he showed us a few cars. After a few minutes I told him what we were willing to spend for 48 months and that we didn't want to go over that. We had a pre-approved loan for 20K at 5.7% which would give us $472 per month which was our limit per month. He showed us an Xterra that was $25,000 with dealer markup that we fell in love with. I told him if he could get the price to our level, we'd buy. He gave us a 20 minute test drive around Kaneohe and spent a lot of time showing us what the Xterra had to offer. We then went back to the office and I made my offer. He took it to his boss, then came back and asked us if we would consider alternate financing through Nissan. Sure. I filled out the application and he left again. When he came back he offered us 1.9% for the loan and said he could sell it to us for 21,400 with payments of $487 a month. I figured "what's $15 a month amongst friends" and bought it. Cool. I don't care who gets my money, the dealer or the finance company, as long as my payments are the same. So we drive our brand new SUV home....very happy with it I might add. The next day, I get a call from Matthew in the finance dept. He tells me that he forgot about a $500 rebate that we were due and could I come in and re-sign the contract reflecting the rebate. WOW!! A car dealership with integrity! Who'd have thunk it?? That brought our loan down to 20,900 and a monthly payment of $473. These guys are a class act. Matthew didn't have to call and I would have been non the wiser. Since we bought our vehicle, (a week ago) we've gotten a letter from Glenn, a letter from the president of the company, and a phone call from Glenn...just wondering if we were happy with our purchase. Tonight, I looked in my mailbox and there sat a tin of danish cookies from the dealership with a note of thanks. This might not seem strange to some, but to me its incredible. The last car I bought took 6 hours to negotiate (The usual Sales Sup coming in and trying to intimidate us. I walked out 4 times and they chased after me with a better deal) and when I got out of the dealership, I had a headache that could kill a horse....and I still felt like I'd been cheated. (That Nissan dealership has since went out of business...Pacific Nissan) This transaction, including the "get to know you" part, the test drive, and the paperwork, took less than 2 hours. One more thing...I bought this vehicle on a Thursday..the following Weds I recieved a call to pick up my tags and registration, which they happily installed for me. These guys rock. After reading all the reviews of car dealerships in Hawaii, I HIGHLY recommend King Windward to anyone shopping for a Nissan. More