King Windward Nissan

Very satisfied Ryan Medeiros was a very good salesman to work with. He was friendly and very thorough in all his explanations and answering questions. A very positiv Ryan Medeiros was a very good salesman to work with. He was friendly and very thorough in all his explanations and answering questions. A very positive experience. More

Thanks. 1. They had the vehicle I wanted. I had to check all three Oahu Nissan dealers for that. 2. They were aware of the HECO/Nissan rebate for the Leaf. ( 1. They had the vehicle I wanted. I had to check all three Oahu Nissan dealers for that. 2. They were aware of the HECO/Nissan rebate for the Leaf. (A competitor did not know or did not offer). 3. They trusted me enough to buy a second trade-in based on a set of questions, allowing me to take the new Leaf home the same night. More

Terrible Service Department My first and last experience with King Windward Nissan. It all started with a flyer they sent to my father and their website falsely stating that the My first and last experience with King Windward Nissan. It all started with a flyer they sent to my father and their website falsely stating that the service department is open at 0630 Mondays through Saturdays. They actually open at 0700 hours, so I waited from 0615 to 0700 hours. Then after being seen by Chris S. the service writer at 0705 hours and telling him what and why the car was brought in for servicing he recommended that we replace all four TPMS (Tire Pressure Monitoring System light went on) and that we were due for tire rotation. An oil change was also due and we had a request that the rear plastic frame to the window which is a cosmetic problem be addressed. I walked home and spoke to my father (since it was his car and I did not want him to walk home being 87 years old) he decided that he would cancel the TPMS service because Chris quoted that it would cost $565 dollars to replace all four sensors. My father called at 0810 and was told that they could do the other requests and that the TPMS would be canceled. I received an call from Chris at around 0817 with him telling me it was too late. They had already installed the TPMS on all four tires. Common people, from 0705 to 0817, to remove all four tires from the vehicle, release all the air, take the tire off, remove and then install four sensors, inflate the tires again, check for leaks, and rotate tires all took about an hour since I dropped it off? Unless they have four people working on one tire it may be possible. I then told Chris what was said to my father about the sensors request was not a problem and would be canceled, he got arrogant with me and said, "I'm the service writer, and I'm telling you it too late and we can remove it but I am going to charge you for labor." So, I told him leave it then. Chris also indicated when I initially dropped the car off that they would call me regarding the plastic frame to tell me the cost. Well, did not receive a call. Then if they had already replaced the sensor the only other thing that the car went in was for the oil change. Remember I spoke with Chris at 0817 hours, well, we did not get a call from Chris or anyone from Nissan so, I called the NEXT DAY. Then I was told it was ready for pick-up. I asked why I was not notified when the car was ready and the female who was polite apologized and said she does not know why Chris did not call. I can speculate why Chris did not call, they did not have the sensors replaced when he called me at 0817 hours and that they needed time to replace it. My wife actually needs a car since we gave our daughter her car, and I thought about buying a Nissan. I think we are going to buy elsewhere. And if we end up selecting a NISSAN IT WILL DEFINITELY NOT BE FROM WINDWARD NISSAN! More

King Windward Nissian Love coming to KWN, they make sure we’re taken care of from when we schedule our servicing to when we leave the parking lot. Initially we were just th Love coming to KWN, they make sure we’re taken care of from when we schedule our servicing to when we leave the parking lot. Initially we were just there for Service if our vehicles until Salesman Christian Stevens came and found us and he makes us feel like Family and ended up walking away with a Brand New Car....AGAIN with his help. More

Jordan A. was awesome! The receptionist was professional and helpful- important because this the first person who the customer comes in contact with. Jordan A. was my sales The receptionist was professional and helpful- important because this the first person who the customer comes in contact with. Jordan A. was my sales person who was very helpful and not pushy. He did not try to sell me something other than what I wanted. He described other models to me, and even gave me stats on other brands of automobiles. I was able to make a decision one what brand(Nissan) and model(Sentra S) of automobile to purchase and am very satisfied with my purchase. More

Exceptional Customer Service The team at Kind Windward Nissan is AWESOME. This is the second vehicle I have purchased from King Windward Nissan and both experience have been posi The team at Kind Windward Nissan is AWESOME. This is the second vehicle I have purchased from King Windward Nissan and both experience have been positive. The staff never put any pressure and was willing and able to allow me test drive several vehicle more than once. The team answered all my questions and was able to get me a really great rate. I will always look to buy vehicles from Kind Windward Nissan in the future. Mahalo Jessica Kondo, Lisa Joslin, and Matt Moriki for showing my ohana nothing but PURE ALOHA! More

Exquisite Customer Service! My husband William and I were extremely pleased at how well our Sales Consultant Irwyn Rodriguez assisted us. He helped us in every avenue to ensure w My husband William and I were extremely pleased at how well our Sales Consultant Irwyn Rodriguez assisted us. He helped us in every avenue to ensure we would leave their dealership knowing that we were completely satisfied with our brand new purchase. My husband felt at complete ease with the Finance Manager Rob helping him to understand what exactly he was signing since this is his first time owning a brand new vehicle. Much mahalo to them and everyone at this dealership for a job well done! More

Excellent customer services I was leasing the Nissan. It was great and I love it. When I decided buying a car. She is very excellent customer services, patient and looking for me I was leasing the Nissan. It was great and I love it. When I decided buying a car. She is very excellent customer services, patient and looking for me a nice car. I really appreciated it. It was good finance too. Thank you !!! More

Great experience Had great interaction online and at the dealership. Everyone was very nice and respectful. I would recommend this dealership to friends and family. Th Had great interaction online and at the dealership. Everyone was very nice and respectful. I would recommend this dealership to friends and family. Thank you to everyone who helped me out and made the trade in a breeze. More

Mahalo King Nissan has been our dealership for three leased vehicle terms now. Customer appreciation and a willingness to find what we were looking for were King Nissan has been our dealership for three leased vehicle terms now. Customer appreciation and a willingness to find what we were looking for were stellar on our latest experience with them. They understand the value of building a good customer relationship and communication. We love our new car! More