Kings INFINITI

VIP Treatment This was my second stop by Kings Infiniti. This time thankfully nothing major just a door lock replacement. Nevertheless, once again received top notc This was my second stop by Kings Infiniti. This time thankfully nothing major just a door lock replacement. Nevertheless, once again received top notch service from John Russo, Megan and other staff members. Quick, professional and always follow up to make sure customer is satisfied. Personally, I am. Definitely, a VIP type treatment. Without any hesitation I recommend Kings Infiniti Service. More

He went beyond the distance I have been seeking for a car for awhile. All the other dealers offered the same prices as advertised, however Roman from the start provided the best I have been seeking for a car for awhile. All the other dealers offered the same prices as advertised, however Roman from the start provided the best price and options, but he went beyond that. The different rates, incentives and afflictions. Even my spouse was amazed. We purchased a QX60. I am recommending Roman for your next car. Thank you. More

Very good Very good and quality and expedient work done . Would return for future needed work. John Russo very knowledgeable about the Infiniti vehicle b Very good and quality and expedient work done . Would return for future needed work. John Russo very knowledgeable about the Infiniti vehicle brought in for service. I am not associated with any other dealership or service center. More

Great service Everything was done quickly and efficiently. It was all explained to me and the price was lower than I expected and it was ready before I thought it Everything was done quickly and efficiently. It was all explained to me and the price was lower than I expected and it was ready before I thought it would be More

Professional service very friendly atmosphere The salesman very patiently and kindly heard my needs and choice of vehicle explained every detail that I needed to know about the model I choose and The salesman very patiently and kindly heard my needs and choice of vehicle explained every detail that I needed to know about the model I choose and been cooperative during all transaction. More

Excellent job on my vehicle as always. John Russo does excellent work at a very reasonable rate. John goes beyond service with a smile, he makes you feel appreciated as a custome as always. John Russo does excellent work at a very reasonable rate. John goes beyond service with a smile, he makes you feel appreciated as a customer and gives you respect to the fullest. More

Disappointed When I arrived Nelson examined car per routine and noted the broken tin frame that covers license plate in front of car. I asked him to take care of i When I arrived Nelson examined car per routine and noted the broken tin frame that covers license plate in front of car. I asked him to take care of it. He said no problem. However the Broken license plate frame in front of car was not replaced as agreed. When I returned home I called Nelson to complain. He blamed the workers. Said he told them twice to do it. Said he would complain to management. Since I could not return to service center Nelson offered to mail the frame. Verified my address. This all took place Saturday June 22nd . When I still hadn't received frame by Thursday June 27th I called and Nelson didn't return call. Instead he had Receptionist call me to relay message that Nelson had mailed frame two days earlier and once its mailed he has no control over arrival date. mail. Why lie? Why not follow through on service recovery opportunity? More

Maintenance Great customer service. Amazing car wash. Refreshments were there for the wait. Also aid me with questions regarding my vehicle. Also promised to send Great customer service. Amazing car wash. Refreshments were there for the wait. Also aid me with questions regarding my vehicle. Also promised to send me deals and discounts when the are offered More

QX60 Lease Maria was wonderful- took about 2 days to lock down a car/deal. I will refer friends and I will definitely be back. Fantastic food Maria was wonderful- took about 2 days to lock down a car/deal. I will refer friends and I will definitely be back. Fantastic food More

Great experience Good excellent Service Would recommend to many people Good show room a lot of cars great people Good vibes and nice place to b experience Good excellent Service Would recommend to many people Good show room a lot of cars great people Good vibes and nice place to buy a car More