Kings INFINITI

Service Quick fast and friendly the waiting room was beautiful very comfortable chairs perfect location all the snacks a man can ask for great job infiniti Quick fast and friendly the waiting room was beautiful very comfortable chairs perfect location all the snacks a man can ask for great job infiniti More

Had to get the radiator replaced I had a great experience with my visit because everyone I came in contact kept me very informed about what was going on. They made their time frames. I had a great experience with my visit because everyone I came in contact kept me very informed about what was going on. They made their time frames. Car was repaired within a day. More

Excellent service I am a first time car owner an didn’t know much about what I was looking for except that I love Infiniti’s this dealership helped me find exactly what I am a first time car owner an didn’t know much about what I was looking for except that I love Infiniti’s this dealership helped me find exactly what I need brought my car too me and I am very satisfied More

Service experience This is my second vehicle from Infiniti, the staff is nice and respectful,and is very detailed when explaining what was done to my vehicle. This is my second vehicle from Infiniti, the staff is nice and respectful,and is very detailed when explaining what was done to my vehicle. More

Great Service Everyone was friendly and I had not complaints. I was a little late getting there because I went to the dealership first and had to then get over to t Everyone was friendly and I had not complaints. I was a little late getting there because I went to the dealership first and had to then get over to them and they didn’t make me wait despite the fact that I was late More

Good results on major problem, Fixed my problem but dicovered a small brake light bulb needed replacement and attempted to charge an obscene price to do it. I didn't do it and my me Fixed my problem but dicovered a small brake light bulb needed replacement and attempted to charge an obscene price to do it. I didn't do it and my mechanic did it for free. It took him 3 minutes. There is no excuse for this. More

Amazing quick and done right Everyone was extremely helpful fully understood the problem and had me out in amazing time they even cleaned the outside of the car and fully chew led Everyone was extremely helpful fully understood the problem and had me out in amazing time they even cleaned the outside of the car and fully chew led the car over n gave me a full report More

Inefficiency low efficiency The working is super slow and always not following up the customer’s case . The service is inefficiency low efficiency.Also can’t make the best appoin The working is super slow and always not following up the customer’s case . The service is inefficiency low efficiency.Also can’t make the best appointment for customer to drop off car and pickup time always delay. More

Very professional service reps. Service was thorough and tim Making a service apt. Was quick and easy by phone. A representative will call you the day before in order to remind you of your apt. When you arrive y Making a service apt. Was quick and easy by phone. A representative will call you the day before in order to remind you of your apt. When you arrive you are greeted warmly by the support staff who visually inspect your vehicle and assigned you to a service rep. You receive a review of your vehicles service history and suggestions are made to keep the vehicle in peak working order. The vehicle can be serviced while you wait. The waiting room is clean and comfortable. There is always fresh coffee, tea, water and snacks More

Excellent Service The 3 individuals that were mentioned in my survey,there always pleasent ,helpful,suggested ideas and John Russo is a great service adviser . I cam The 3 individuals that were mentioned in my survey,there always pleasent ,helpful,suggested ideas and John Russo is a great service adviser . I came from many other locations of dealerships and I do enjoy Infiniti I may need to see about upgrade or the situation of the oil change that you know a little disappointed about corporate will find that that was something great for keeping customers like time oil changes hopefully that will come back. More