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Kings INFINITI

Brooklyn, NY

4.8
3,397 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer. Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams. Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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20 Neptune Ave

Brooklyn, NY

11235

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Showing 3,397 reviews

June 05, 2016

Buddy gave superior quality customer service, and salesmansh I give them a ten make sure you ask for Buddy. Superior quality salelesperson. Great car and value for your buck. Leased the JX35 previous now we're i More

by La Chaune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Naipaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2016

Worse customer service I towed my car to kings Infiniti because my clutch lost pressure, which was on the Thursday before memorial weekend not knowing or was even told that More

by Drew
Customer Service
Recommend Dealer
No
Employees Worked With
Ronnie Hercules
Jun 09, 2016 -

Kings INFINITI responded

The customer vehicle was in fact towed in before the holiday weekend. The customer was informed the issue needed to be diagnosed, which revealed the car was in need of a clutch repair, this repair is involved and the customer was made fully aware of the situation. The customer was advised to call at 4 PM on Friday and that the vehicle would likely not be ready before the holiday weekend but not to worry a service loaner vehicle was reserved for him if such a situation presented itself. No call ever came in to check on the status of the repair, numerous attempts were made to reach the customer, the results of which were negative. We waited past closing until 6 PM in hopes of hearing back and assigning the service loan car to our customer. Additionally, signs were posted throughout parts and service departments advising customers we will be closed until Tuesday morning in observance of the holiday weekend.

Jul 08, 2016 -

Drew responded

Numerous attempts to call me about my car were never made. How did I see the signs at your facility if I never made it there only to pick up my car and most of all you kept denying a loaner, telling me that you're still diagnosing the problem which was verfied the morning of the day I pick it up. LYING IS A SIN!

April 08, 2016

Thanks Roman We greatly appreciate all Roman did to facilitate our leasing. If not for his help it would not have been done. We have dealt with him 3 times and eac More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2016

Worry Bug!! This was my first time purchasing a car from a dealership and I must say Thank You to Tim and the Head Manager! They were able to answer all my questi More

by Worry wallflower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Tim Khorzov
December 29, 2015

Very Fast n Fair Handled the whole deal over the phone with Maria walked in signed the completed paperwork and drove away with a great lease deal on a Q50. My parents More

by Philc20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Maria
September 19, 2015

Very unhappy I saw a car On line that I wanted and called Thursday (car was just posted Wednesday) Never heard back after I gave all my info on my trade in. Emaile More

by Car17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Verlande Celestine
September 17, 2015

Great Deaership, service and stuff I usually don't write reviews but I have to share this wonderful buying experience at this dealership. I stop by at the dealership to take a look at Q More

by GregV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Khorzov, Rigaud Simon
August 19, 2015

Great experience I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchas More

by Deya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rigaud Simon
August 15, 2015

great service, great people and luxury car:-) Loved it I would like to share a grate experience I had with leasing process of my new Infiniti QX60 at the Kings Infiniti dealership. The leasing process was More

by Galya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pearl , Ronnie Hercules
June 22, 2015

One of the best dealerships I've ever been to I was in the market looking for a Q50 right before the memorial day weekend and I was actually already talking to an online rep from Kings infiniti be More

by barua1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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