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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,103 Reviews

2,103 Reviews of Kings INFINITI - Service Center

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April 19, 2021

Great service thank you guys so so much !! Got my tire fixed with a car wash. Felt brand new thank you guys once again ! :) m More

by MARIAPULIDO1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Apr 20, 2021 -

Kings INFINITI responded

Hi Mariapulido1920, we are very happy to have provided you with such a positive experience! Thank you for your kind words and this wonderful review! We hope to see you soon!

April 16, 2021

Check in was a breeze. Service advisor was courteous and thorough. I was advised of additional repairs which are critical to the performance of my car after diagnostics. Customer service was very helpful in More

by EBSACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Apr 19, 2021 -

Kings INFINITI responded

Ebsack, thank you for your kind words and this wonderful review! We are so pleased you enjoyed your visit to Kings Infiniti, Inc.! If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

April 13, 2021

My experience was superb; from the time I drove into the building I experienced, nothing but quality service. That applies to all aspects of your operation. More

by Triniman1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Apr 14, 2021 -

Kings INFINITI responded

Hi Triniman1994, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2021

Your Infiniti Service center in Brooklyn is a very clean and very professional service center.👌 Your service representative Matthew is very kind and professional. They all are very nice and professional. I More

by LOISMAYNARD88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Kings INFINITI responded

Loismaynard88, thank you for the high star rating! Your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Kings Infiniti, Inc.

Apr 14, 2021 -

LOISMAYNARD88 responded

Very satisfied with the service giving to my Infiniti. I will be coming back for more service. Thank you

April 09, 2021

Great, place to service your car . fully, equipped, excellent, service, friendly workers, clean service area, reception excellent, waiting area peaceful.. Commination, is always clear. Thanks. More

by KINGSLEYASAMOAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Apr 09, 2021 -

Kings INFINITI responded

KINGSLEYASAMOAH Thanks for the UPDATE - We are always striving to meet our customer's needs.

Apr 14, 2021 -

Kings INFINITI responded

Kingsleyasamoah, we really appreciate your positive review! Reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.

April 08, 2021

I always have a good experience, I do have an issue with my brake.. It keeps popping on when I am driving. Happens now and then. Need to come back in and get this checked and also something about the oil fi More

by GT.ENGLISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Apr 08, 2021 -

Kings INFINITI responded

Thanks for the great response.

Apr 09, 2021 -

Kings INFINITI responded

Hello Gt.english, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 06, 2021

Extra happy received service quickly everything was completed promptly effectively in a timely manor was given a loaner that was clean and full of gas More

by Trots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Apr 07, 2021 -

Kings INFINITI responded

Trots, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2021

No complaints - good service, polite and knowledgeable rep; the recommended repair actually worked as intended. Getting a free car wash is a very nice touch. More

by JACK_ERT1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Kings INFINITI responded

JACK_ERT1212 Thanks for the great feedback

April 02, 2021

The place is very clean and organized the people there are very humble and always ready to help.I had a small issue but it was fixed. More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Apr 05, 2021 -

Kings INFINITI responded

Alexander, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2021

I I am always satisfied with the service that I get from infinity dealership. I am overly satisfied with my Service Guy which is John Russo. He is the best and very helpful More

by ROXYGIRLS114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Kings INFINITI responded

Roxygirls114, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

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