Kings INFINITI - Service Center

As usual, Kings Infiniti and their “all star team”, have provided AAA1 service at a fair price. Their people listen to one’s concerns and issues and then take whatever steps are required to solve the proble provided AAA1 service at a fair price. Their people listen to one’s concerns and issues and then take whatever steps are required to solve the problem. They are simply, THE VERY BEST! More

Didn't find anything...come with transmission problem for 2020 qx60. They keep vehicle for 7 hours .. sad nothing wrong with it... will drive until it drives (lease) for 2020 qx60. They keep vehicle for 7 hours .. sad nothing wrong with it... will drive until it drives (lease) More

Service is alway top notch. Communication is given asap to let you know the level of service required before completing the work. Sometimes discounts are given when appropriate. Overall good clean lounge w to let you know the level of service required before completing the work. Sometimes discounts are given when appropriate. Overall good clean lounge with super comfortable chairs and tv to keep you company while waiting for your car to ready. Also the chairs are always socially distance for safety. More

Always a pleasure when servicing my vehicle at Kings Infiniti. Matt is always helpful, nice, & patient. The ease to make an appointment is very convenient thanks to Megan & Kristal who are both very fr Infiniti. Matt is always helpful, nice, & patient. The ease to make an appointment is very convenient thanks to Megan & Kristal who are both very friendly & accommodating. More

I have been going to Kings Infinity for many years now and to me, the service is far beyond great. My service advisor "John Ruso" gives great advise on what is best and how to maintain my FX35. To me, he' and to me, the service is far beyond great. My service advisor "John Ruso" gives great advise on what is best and how to maintain my FX35. To me, he's the greats ever. Thanks John. The machanic does a fantastic job also. "Andrey and Vinny" in the parts department are really knowledgeable of any questions about parts. "Kristal and Megan" are the first persons we all speak to so we can get the right person we need to speak to. They always have a smile on their faces and very great phone etiquette. There's only one thing that kicks me in the you know what, the exorbitant prices on parts, WHEW! I wish they can lower the prices so we all can keep coming back for more excellent service. That's it for me. Good luck going forward guys, keep up the good work.💯✔️ More

John Russo is the best I have been working with him for over 14 years. Under his supervision I have never had any engine or transmission problems with any of my cars.. He is very knowledgeable, trustworthy over 14 years. Under his supervision I have never had any engine or transmission problems with any of my cars.. He is very knowledgeable, trustworthy, friendly and respectful. I Highly Recommend him. More

I’m looking for a new car, my choice to purchase another Infiniti is because the car and service are excellent. I couldn’t imagine going to another mechanic. John Russo and all the staff are awesome! Infiniti is because the car and service are excellent. I couldn’t imagine going to another mechanic. John Russo and all the staff are awesome! More

The service area was clean and pandemic protocols were clearly communicated in advance of my visit and via prominent signage. Matt was both helpful and polite. The issue I had brought my QX60 in for r clearly communicated in advance of my visit and via prominent signage. Matt was both helpful and polite. The issue I had brought my QX60 in for required me to file an insurance claim, so I did not get the work done on the day of my visit. I followed through with Matt after touching base with my insurer, however, and he will call me to schedule an appointment to replace the part once it arrives. More

I worked with Nelson and he went above and beyond to make sure I was getting everything I needed I really appreciated his help a lot . sure I was getting everything I needed I really appreciated his help a lot . More

Kings infinity is the best . The service they render is second to none .I must say John is the best . Very courteous and professional. Excellent. second to none .I must say John is the best . Very courteous and professional. Excellent. More