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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,156 Reviews

2,156 Reviews of Kings INFINITI - Service Center

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June 01, 2021

Great service. John is exceptional in what he do and very knowledgeable. I’ve been coming to this particular shop for years and always have been treated good and the service has been great. Wish there were m More

by TRAVIS.THOMAS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Kings INFINITI responded

Travis.thomas0, we are so happy to read such a great review about Kings Infiniti, Inc.! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings Infiniti, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 31, 2021

Excellent service along with knowledgeable and courteous service and staff personnel and a very well maintained service and customer waiting area contribute to their reputation. More

by AMITTELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jun 01, 2021 -

Kings INFINITI responded

AMITTELMAN Thank you for takeing the time to communicate your feedback, it is very important to us.

Jun 01, 2021 -

Kings INFINITI responded

Amittelman, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

May 28, 2021

The dealership made sure the process went good and that everything went through also made sure that I was comfortable during my wait for car More

by HAYNES_YANNICK889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Kings INFINITI responded

HAYNES_YANNICK889 Thank you for the great feedback.

May 24, 2021

Best service ever would recommend anyone to have their service done by kings Infinity, also very quick and reliable. did I mention area always spanking cleaned. More

by SWAIN_NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
May 26, 2021 -

Kings INFINITI responded

SWAIN_NELSON Thanks for takeing the time to submit the rateing and feedback.

May 26, 2021 -

Kings INFINITI responded

Swain_nelson, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2021

Very friendly make sure very one is wearing their mask and social distance Megan alway give you a Courtesy call next day to find out if everything went well with your Vehicle More

by DOROTHYTURNERGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
May 26, 2021 -

Kings INFINITI responded

DOROTHYTURNERGARCIA Thanks for the great feedback

May 21, 2021

I am not obligated to write an essay concerning a service visit. To ask for one is an imposition on me that is truly undeserved. More

by EB887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Kings INFINITI responded

We hope to be of service to you again in the future. Best wishes, Kings Infiniti, Inc.

May 16, 2021

He told me to come in on Friday and when I did the place was close for Good Friday. Probably an honest mistake. When I asked for the estimate price for installation he said probably around $35. The day th More

by MSJESS681212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
May 13, 2021

Always accommodating and responsive. Highly recommend Kings Infiniti. The staff and service dept are always there when you need them A plus service all around. More

by rabelson51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
May 14, 2021 -

Kings INFINITI responded

Rabelson51, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 10, 2021

Mr. John Russo gave me best service for ever. I had received 10% email coupons discount. Neat and clean area. Stuff are very friendly. Thanks everybody. More

by SALAMUSA2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
May 11, 2021 -

Kings INFINITI responded

Hi Salamusa2006, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! We can't wait to see you again, have a great day!

May 07, 2021

Service consultant Matt is the absolute best. He is old school assure the customer is satisfied. He understood my circumstances and did all he can to accommodate; hassle free!!! More

by JAEYMAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Kings INFINITI responded

Jaeymak, we're so glad that we were able to go above and beyond your expectations! Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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