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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,102 Reviews

2,102 Reviews of Kings INFINITI - Service Center

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February 19, 2021

Bobby Lipes.. My family & I have leased 9 cars throughout the years. I wouldn’t ever think of leasing a car anywhere else. I have always thought from the owner, Sal Trantino, to the Service Manager, John More

by RICHARD.LIPES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Feb 22, 2021 -

Kings INFINITI responded

Richard Lipes, thank you for your kind review...we are happy to pass along your comments to the team here at Kings Infiniti, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2021

Kings Infiniti is a great dealership where you always have a phenomenal service. And friendly service. The associates. Are very helpful and attending to your needs More

by Ignacevallejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Feb 16, 2021 -

Kings INFINITI responded

Ignacevallejo, thank you so much for your kind review. We look forward to working with you again in the future! Have a great day!

February 16, 2021

Always a pleasure to deal withExcellent and timely Always a pleasure to deal with Excellent and timely service Honest and trustworthy Have been coming here for more years than I can remember Wil More

by YELLJOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Kings INFINITI responded

YELLJOC, we are very pleased to have met your expectations and will pass your comments to our Team. Thank you for your loyalty!

February 16, 2021

Appointment is given very rapidly. All the staff is professional courteous and concerned honesty is always a quality at kings and I always leave satisfied best dealirship I’ve ever encountered More

by BEVMBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Feb 16, 2021 -

Kings INFINITI responded

bevmberry, we are very happy to have provided you with such a positive experience!

February 14, 2021

The manager John it’s a gentleman. he went through every detail of the car and the actual work could be done and actually he did the oil change for me did a good job like always and gave me a car washed. More

by ABE_TAYEH1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Kings INFINITI responded

Thank you very much for your kind review! We hope to see you again soon!

Feb 17, 2021 -

Kings INFINITI responded

Hi Abe_tayeh1212, we are very happy to have provided you with such a positive experience!

February 11, 2021

Kings Infiniti is the only dealership I goto to get my car serviced. Been going there for over 12+ years. Top notch service. John Russo is a true professional! More

by Dreal414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Kings INFINITI responded

Thank you for your wonderful review! It will be passed to our Staff. We can't wait to have you back again! Thank you!

February 11, 2021

2 hours and over $500 for a flat tire replacement. Too long and too expensive. Plus very high fee for accepting credit card. Nice people but disappointed in the costs and time taken. More

by Jackmo Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Kings INFINITI responded

Jackmo, you feedback is important to us and we will take it strongly into consideration and hope to service you again in the future.

February 09, 2021

Awesome! Best service and customer service department in Brooklyn! Never go anywhere else! John always go pea the extra mile to make sure my car is taken care. More

by Marc1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Kings INFINITI responded

Marc Thanks for the feedback

February 09, 2021

I’m very satisfied with the customer service representatives and the service men and women who repair the vehicles. I appreciate and value the service More

by RBLAND6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Feb 10, 2021 -

Kings INFINITI responded

Thanks for the great feedback

Feb 11, 2021 -

Kings INFINITI responded

Rbland6, we are so pleased you enjoyed your visit to Kings Infiniti, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2021

Matt did a great job walking myself and my son thru the process , it was our first time at kings infinity and we felt very welcomed More

by LRDAVIS823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Kings INFINITI responded

Thanks for the great feedback

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