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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,102 Reviews

2,102 Reviews of Kings INFINITI - Service Center

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February 06, 2021

Nelson was informative and helpful, service team remedied my vehicle concerns. Car seems to be in tip top shape after visit. Labor cost understandable. Thanks again More

by SSAMPSON085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Feb 10, 2021 -

Kings INFINITI responded

Thanks for the great feedback

February 05, 2021

The staff are professional and always great you as such. They treat you like you are valuable to the company which is very rare in business today. More

by M10.WALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Feb 05, 2021 -

Kings INFINITI responded

Thanks for the great feedback

February 04, 2021

Treated me like I was someone special almost like a neighbor or relative . Very considerate of my concerns I would recommend very highly for service More

by Trots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado, Stephan Soto
Feb 05, 2021 -

Kings INFINITI responded

We value your feedback very much thanks

February 02, 2021

Great services. Awesome customer reps. Keep it up. A little pricey but other than that would highly recommend your services to other Infiniti customers. Thanks for everything! More

by radman1952@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Kings INFINITI responded

Thanks for your great feedback - we appreciate it very much.

Feb 11, 2021 -

Kings INFINITI responded

Hi Radman1952@aol.com, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations!

February 02, 2021

John Russo is the best! John Russo is the best! John Russo is the best! John Russo is the best! John Russo is the best! More

by MIGHTYMAHONONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Kings INFINITI responded

MIGHTYMAHONONE Thanks for the great feedback, we appreciate it.

February 02, 2021

Experience was good, but the price was high. I have nothing else to say I'm just trying to hit 25 words for this to submit More

by EZRAFINANCIAL96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Feb 11, 2021 -

Kings INFINITI responded

Ezrafinancial96, thank you so much for the positive review!

Feb 11, 2021 -

Kings INFINITI responded

Ezrafinancial96, thank you so much for the positive review!

February 01, 2021

Replaced plate frames without authorization. Over inflated tires to 39 right before a snow storm creating a dangerous scenario, knowing I’m pregnant and travel with kids. More

by FELA11218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Morales
February 01, 2021

Friendly staff Service staff explained everything I needed for my car I will recommend King Infiniti to all my friends can’t wait to make another appointment More

by XIVIER3630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Feb 03, 2021 -

Kings INFINITI responded

XIVIER3630 We appreciate your response and feedback.

January 31, 2021

Good service. Matt and Kristal were great, I was satisfied. Thank you for your help guys. I would come again if I was not getting another car. More

by KARAGANDA11
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Feb 03, 2021 -

Kings INFINITI responded

KARAGANDA11 We are happy when our clients are happy. Thank you

January 31, 2021

Excellent service ! As always our go to dealership and service department. Efficient, friendly service. Nelson morales goes beyond his job to keep me informed as service is done to my car. More

by Precisemechanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nelson Morales, Kristal Mercado
Feb 03, 2021 -

Kings INFINITI responded

Precisemechanic Thank you for your detailed great feedback, it means alot to us.

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