Kings INFINITI - Service Center

Dealership tried to charge $13k for engine repair for a vehicle under warranty with less than 40k miles. Accused of lack of maintenance then proceeded to deny evidence. Refused to lend loaner vehicle whil vehicle under warranty with less than 40k miles. Accused of lack of maintenance then proceeded to deny evidence. Refused to lend loaner vehicle while we were talking to Infiniti customer service causing extreme inconvenience. Highly unreliable and would not recommend Infiniti ever again. More

We are long time customers and always have a nice experience at Kings Infiniti. They never disappoints us in any department from sales to service. experience at Kings Infiniti. They never disappoints us in any department from sales to service. More

Great Service! John went out of his way to make sure my car was ready in the morning. Everything was well timed and all the employees were super friendly. car was ready in the morning. Everything was well timed and all the employees were super friendly. More

Great service thank you guys so so much !! Got my tire fixed with a car wash. Felt brand new thank you guys once again ! :) m fixed with a car wash. Felt brand new thank you guys once again ! :) m More

Check in was a breeze. Service advisor was courteous and thorough. I was advised of additional repairs which are critical to the performance of my car after diagnostics. Customer service was very helpful in thorough. I was advised of additional repairs which are critical to the performance of my car after diagnostics. Customer service was very helpful in booking my service appointment. More

My experience was superb; from the time I drove into the building I experienced, nothing but quality service. That applies to all aspects of your operation. building I experienced, nothing but quality service. That applies to all aspects of your operation. More

Your Infiniti Service center in Brooklyn is a very clean and very professional service center.👌 Your service representative Matthew is very kind and professional. They all are very nice and professional. I and very professional service center.👌 Your service representative Matthew is very kind and professional. They all are very nice and professional. I will be back for more service repairs on my Infiniti. I will highly recommend this service center to my friends and relatives. Thanks More

Great, place to service your car . fully, equipped, excellent, service, friendly workers, clean service area, reception excellent, waiting area peaceful.. Commination, is always clear. Thanks. excellent, service, friendly workers, clean service area, reception excellent, waiting area peaceful.. Commination, is always clear. Thanks. More

I always have a good experience, I do have an issue with my brake.. It keeps popping on when I am driving. Happens now and then. Need to come back in and get this checked and also something about the oil fi my brake.. It keeps popping on when I am driving. Happens now and then. Need to come back in and get this checked and also something about the oil filter. Computer may need to be reset. Sorry for the late reply. I thought I did this already. More

Extra happy received service quickly everything was completed promptly effectively in a timely manor was given a loaner that was clean and full of gas completed promptly effectively in a timely manor was given a loaner that was clean and full of gas More