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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,156 Reviews

2,156 Reviews of Kings INFINITI - Service Center

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April 05, 2021

No complaints - good service, polite and knowledgeable rep; the recommended repair actually worked as intended. Getting a free car wash is a very nice touch. More

by JACK_ERT1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Kings INFINITI responded

JACK_ERT1212 Thanks for the great feedback

April 02, 2021

The place is very clean and organized the people there are very humble and always ready to help.I had a small issue but it was fixed. More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Apr 05, 2021 -

Kings INFINITI responded

Alexander, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2021

I I am always satisfied with the service that I get from infinity dealership. I am overly satisfied with my Service Guy which is John Russo. He is the best and very helpful More

by ROXYGIRLS114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Kings INFINITI responded

Roxygirls114, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2021

Effective, reliable, accurate, clean, fast job.Friendly Effective, reliable, accurate, clean, fast job. Friendly atmosphere, good service, good advice, original parts although expensive. Appointment waiti More

by TLUKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Apr 02, 2021 -

Kings INFINITI responded

Tlukas, your satisfaction is our top priority! Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

April 01, 2021

My current vehicle is the fourth one that I have purchased from this Infiniti dealership. I have been pleased with the performance and durability of these cars. My prime reason for brand loyalty is More

by GB10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Kings INFINITI responded

Hi Gb10, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! Thank you, and have a fantastic day!

March 30, 2021

Kings infiniti the number one car dealership in Brooklyn. Great job was done with my car and it even runs much better. No issues or concerns.👍 More

by SKIMAX121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Kings INFINITI responded

Skimax121, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 30, 2021

The service writer was very knowledgeable of his tasks the car was fully serviced and cleaned within the promised timeframe the staff was very professional from the very beginning to the end of the servi More

by dereckatherley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Mar 31, 2021 -

Kings INFINITI responded

Dereckatherley, thanks for your praise and kind comments about our team! It's experiences like yours that really keep us motivated! We hope to see you soon!

March 30, 2021

The Service department at Kings Infiniti was very helpful in explaining what work was needed on my car. They are very professional and put the customer first. More

by JORDONDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Mar 30, 2021 -

Kings INFINITI responded

Your satisfaction is our top priority! We are happy to have met your expectations...if there is anything else you need please reach out to us, we will be happy to help!

March 24, 2021

They're very reliable, understanding, patient and friendly. I choose to bring my vehicle to this company instead f an outside repair system. I would recommend this company to friends and family More

by TOI1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Mar 25, 2021 -

Kings INFINITI responded

TOI1027 Thank you for the 5 star rateing and great feedback.

March 24, 2021

This dealership is great. There costumer service rep answer all the questions for you. They also give recommendations about other products and services towards your specific vehicle. I’ll go back for my More

by Clay B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Mar 25, 2021 -

Kings INFINITI responded

Clay Thank you for the great feedback - we appreciate it when our customer's needs are met.

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