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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,101 Reviews

2,101 Reviews of Kings INFINITI - Service Center

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January 02, 2021

The staff are always pleasant and the service is always on point. Matt is the best, friendly and very thorough when dealing with clients. Also very knowledgeable about issues and will explain anything, mul More

by KAMAALHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Kings INFINITI responded

Hi Kamaalhall, thank you so much for your positive comments about Kings Infiniti, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2021

I'm always happy to have my car service and John is handling it. U know my car is in good hand. Thanks to John. More

by kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Feb 11, 2021 -

Kings INFINITI responded

Kent, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2020

My car wouldn’t start and it was Christmas week so I really needed the car. Fixed the issue quickly and were very friendly and helpful.. More

by Michaelbunnell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Kings INFINITI responded

Thanks Michael

December 22, 2020

I have been buying and leasing cars from Kings for decades. Their sales department, service department I find to be top notch. It’s a nice feeling to be confident that things will get done right. I ne More

by Garyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Kings INFINITI responded

Thank you Gary

December 16, 2020

Hi I’m very happy with my car and the service How they Hi I’m very happy with my car and the service How they treat the customer with a respect . with friendship thank you Elie Saleh More

by ELI540OCEAN121212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Dec 22, 2020 -

Kings INFINITI responded

Thanks for the great feedback

December 15, 2020

Theses guys are very well trained and knowledgeable and highly motivated and eager to help me with all my concerns always and questions and friendly More

by YOUNGRUTHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Dec 16, 2020 -

Kings INFINITI responded

Thanks for the great feedback

December 15, 2020

My car came out whis Check engine service light On,they told me car came like that,it wasn't. Bad feeling, really an professional. More

by Sani57dev
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Raiten
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

Very professional service staff. They were very helpful in fixing my vehicle and kept me informed all through the process. Will definitely be coming back to them. More

by Socawarrior4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Kings INFINITI responded

Thanks for the great feedback

December 14, 2020

Infiniti service department was amazing I came in and I seen John which took care of me right away and answered all my questions. I would recommend Infiniti service department to everybody. More

by KONARI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Kings INFINITI responded

Thank you - Happy Hoildays

December 10, 2020

Matthew R. Omg wonderful customer 10stars. When talking to him I don’t feel like someone forcing me . He explain everything down to detail. Thanks More

by MYSHOPPINGLIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Kings INFINITI responded

Thansk you for the great feedback

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