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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,097 Reviews

2,097 Reviews of Kings INFINITI - Service Center

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November 29, 2020

It is always a pleasure to service my car. Everyone is very nice and attentive. also the work performed in my car is great. Overall I am very please with the service. Thank you so very much. More

by Mivs1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Nov 30, 2020 -

Kings INFINITI responded

Mivs1228, thank you for the high star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 28, 2020

Great service, was constantly kept informed of the status of my repair, car was ready when I got there and fully cleaned. Clean waiting area and friendly staff. More

by mikealdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Nov 30, 2020 -

Kings INFINITI responded

Hi Mikealdo, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2020

Dissatisfied with other Oil change universal business SO went to Kings for a confident complete service for reassurance and will continue to do so thank you More

by HARTLESS325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Kings INFINITI responded

Hartless325, it's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day!

November 27, 2020

Once again, had a great experience at Kings Infiniti, Matt / Kristal awesome as usual. The cost of this service visit was much lower than I was expecting & the wait time much less, also received my vehic More

by ebwhyte6598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Nov 30, 2020 -

Kings INFINITI responded

Hi Ebwhyte6598, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2020

This is an excellent service center. Even during COVID I felt well accommodated and attended to. It's impeccably clean. I personally appreciate John who updated me throughout my wait and was super respect More

by DLHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Kings INFINITI responded

Hi Dlhernandez, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! We hope you have a great day!

November 25, 2020

John russo has been good to me since day 1! He understands my issues and applies whatever effort he can to help me out! Recommend! More

by VINCENT.CHAN91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Nov 30, 2020 -

Kings INFINITI responded

Vincent.chan91, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 24, 2020

Everyone was great. I received fast service. Prompt, efficient, everyone was friendly and knowledgeable. I would recommend fellow Infinite owners to this location. Keep up the great work More

by YNGDC86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Kings INFINITI responded

Hi Yngdc86, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations!

November 24, 2020

Great service , good timing, friendly workers, good quality, easy to get appointment for service. Will suggest all my friends who has Infiniti to use this service More

by VPORTUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Nov 25, 2020 -

Kings INFINITI responded

Hi Vportug, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 20, 2020

The salesman Nelson was fantastic every step went without a hitch. I would highly recommend this dealership to anyone who asks I will be a repeat customer More

by LENYMALTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Nov 25, 2020 -

Kings INFINITI responded

Hi Lenymalts, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2020

I been Kings Infiniti service department customer for 10 years. It’s been always a pleasure to been there. Staff is welcoming and service advisor is on top of things. When vehicle is ready, text messages More

by GEN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Kings INFINITI responded

Gen64, thank you for your kind review; we are happy to pass along your comments to the team here at Kings Infiniti, Inc.! Thank you, and have a fantastic day!

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