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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,101 Reviews

2,101 Reviews of Kings INFINITI - Service Center

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October 26, 2020

I did not have to wait before they took my car in. Was provided an estimate of the charges, which was updated after initial inspection More

by LEONID.GLIKMAN
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Nov 25, 2020 -

Kings INFINITI responded

Hi Leonid.glikman, thank you so much for your positive comments about Kings Infiniti, Inc.!

October 26, 2020

This is my second visit to kings and like the first the reps were kind and friendly, but more important the repairs were done right. For all your service needs visit kings Infiniti you won't be disappoint More

by NOJOY41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Kings INFINITI responded

Nojoy41, thanks for your praise and kind comments about our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2020

I've been getting my car serviced here for years, Love the staff..they are very polite and helpful..I'll recommend Kings Infinity to everyone More

by DELVAC503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
October 23, 2020

So helpful and understanding! Was very easy to make an appointment and the car was serviced promptly! Would highly recommend to friends and family if needed! More

by LYNNSUED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
October 20, 2020

This was the first time I was here the entire space was very clean a place that you want to come to. As soon as I pulled in there was someone to greet you and take care of you. The service was done and I w More

by MRROYAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
October 20, 2020

Always satisfy with the service. I am going to kings Infinity for last three years. No complaint from first step making appointment to last payment. More

by NAVDWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
October 20, 2020

Conveniently located on Coney Island Avenue and literally off the Belt Parkway. Check in is a breeze. The service advisors are knowledgeable and are thorough when going over the service options. More

by EBSACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
October 16, 2020

The service department is outstanding! The quality of the work was excellent, but it was the customer care that really set Kings Infiniti over the top. Stephan Soto went above and beyond to fix a very trick More

by DIANEGERBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan Soto
October 15, 2020

Yes I had a good and positive experience especially with 2 people Nelson Morales and Megan Largana Definitely Good work no question Loved it Likely coming back if I need more services More

by Aleksey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
October 15, 2020

The waiting room was too crowded.. Appreciate the service and efficiency.. Amids the pandemic, I think , waiting area should be less crowded and attention should be more on masked being properly worn in area More

by SWEETSIMMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal , Nelson Morales
Oct 16, 2020 -

Kings INFINITI responded

Good Morning, I wanted to take a moment to respond to your recent survey in regards to Mask's and Covid 19 Safety measures. I apologize if your visit was uncomfortable due to customers not wearing masks properly and overcrowded waiting area . We have a limit of 8 seats only in our waiting room with more that 6 feet apart to ensure we are following the NYC safety guidelines and post that this is a no eating or drinking area . We also provide outside seating for customers who wish to not wear masks. I apologize if some of our customers were not following the Mask requirements. We will do our best to monitor that area and continue to provide a safe environment in our waiting area for our customers . We appreciate your choice to visit us at Kings Infiniti and will do our best to ensure the safety of our customers , If you have any questions or concerns, please contact me at 718-646-3335, Thanks, Stephan Soto , Service Director , Kings Infiniti

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