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2,102 Reviews of Kings INFINITI - Service Center
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October 15, 2020
The waiting room was too crowded.. Appreciate the service and efficiency.. Amids the pandemic, I think , waiting area should be less crowded and attention should be more on masked being properly worn in area and efficiency.. Amids the pandemic, I think , waiting area should be less crowded and attention should be more on masked being properly worn in area. Example masked should be worn with both nose and mouth covered.. More
by SWEETSIMMIE
Verified CustomerEmployees Worked With
Crystal , Nelson Morales
October 14, 2020
professional, knowledgeable , understanding of my needs & very accommodating! I would definitely recommend King’s Infiniti Service !! A big thanks to John Russo, Service Advisor, for making it happen and get very accommodating! I would definitely recommend King’s Infiniti Service !! A big thanks to John Russo, Service Advisor, for making it happen and getting me back on the road ASAP! You outdid yourself! Thanks ! 🚘🚗 More
by JohnM_QX50
Employees Worked With
October 14, 2020
The service folks I dealt with were very good and professional. Would have no problem recommending them to a friend or anyone else they are not professional. Would have no problem recommending them to a friend or anyone else they are not More
by FATBOLT
October 13, 2020
It was my first visit and I didn't know what to expect. I was impreased with the detailed email I received explaining what they found that needed attention. I was impreased with the detailed email I received explaining what they found that needed attention. More
by NOJOY41
Employees Worked With
October 13, 2020
Great work and detailed explanation on work done as well as work needed to get done. As well as very clean waiting area and very professional customer service. as work needed to get done. As well as very clean waiting area and very professional customer service. More
by ALLWOODJEROME
Employees Worked With
Nelson Morales
October 13, 2020
It wasa very positive experience very courteous service people very forthcoming with pertinent information it took even less time then i thought it was supposed to take 8 h its was ready by 4.30 from 9.15 people very forthcoming with pertinent information it took even less time then i thought it was supposed to take 8 h its was ready by 4.30 from 9.15 am More
by MRSLDDS
Employees Worked With
Other Employees :
Nelson Morales, Kristal Mercado
October 13, 2020
Great service! Brought in my qx60 to have the abs actuator replaced upon receipt of a recall notification. All was quick and on time. Car was washed to boot. actuator replaced upon receipt of a recall notification. All was quick and on time. Car was washed to boot. More
by KSICHAU
October 13, 2020
Leased 4 or 5 cars from Infiniti and plan to continue.service dept is great.my lease is up in March 2021 and I will be there to lease a new onr continue.service dept is great.my lease is up in March 2021 and I will be there to lease a new onr More
by KENBARRON
Employees Worked With
October 10, 2020
The worst service,doesn’t know how to treat customers in a right way. Does not fix a problem and ask to pay them 80$ for 90 minutes of standing in my car at their service. After I spend half a day there he a right way. Does not fix a problem and ask to pay them 80$ for 90 minutes of standing in my car at their service. After I spend half a day there he told me to go claim my insurance. More
by KRUK_STAS1212
Employees Worked With
Nelson Morales
October 09, 2020
As usual the service I received at Infinity Service Center was professional and the quality of work was outstanding. John Russo is extremely knowledgeable and provided sensible recommendations for serv Center was professional and the quality of work was outstanding. John Russo is extremely knowledgeable and provided sensible recommendations for servicing my vehicle. Social distancing was on point!! More
by HKTERM
Employees Worked With
