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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,096 Reviews

2,096 Reviews of Kings INFINITI - Service Center

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September 07, 2020

Great work!! Great work!! Excellent customer experience. Went in for oil change, found issues with lower control arm which was still covered by warranty. Work was done promptly and correctly car returned wi More

by DPROTAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Great experience. They made me feel comfortable all around. They where all nice and helpful. Great team. They were trying to fix my problem from the start. Although I eventually fixed it myself. I woul More

by Delorn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
September 04, 2020

I always experience great pleasure from the inifinity dealer service department. Not only are they the best at what they do but punctual and efficient, and timely as well. I jus want to say thank you 😊 More

by JUNE11224
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

They are very professional, make sure your waiting is good. They took good care of your car. Let you what parts had to changed car More

by CEDRICDEHANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
September 02, 2020

Nelson in service was very kind and took care of all of our needs great job. He was very knowledgeable on what he had to do I was very happy with him.He was very knowledgeable on what he had to do I was ve More

by FPROSCIA56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
September 01, 2020

Kings Infinity service department is always been helpful and transparent. staff remember Megan, Crystal, and Matt, Mr. Nelson have always been over and beyond in their help and understanding in schedule and More

by ABNERBROWN48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
September 01, 2020

Everyone was very professional and courteous. The service was timely and not complicated by anyone trying to force additional services on me. Glad that I was informed that there would be an extra ch More

by DGRENARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

As in past service visits, I had a great experience with Kings Infiniti. The service manager Matt was very transparent in explaining what work should be done, what is non-essential, and what they would do i More

by DAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Infiniti employees are very knowledgeable, helpful, patient, reliable & most importantly honest. professional & expert car repairs & maintenance at a reasonable price. extremely easy to make a convenie More

by Che P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
August 26, 2020

Great customer service. Always welcoming. I have been a customer for 5 years now. love the experience. I love my car. Proud owner of a Q70. More

by CHATELAIN.VALERIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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