Kings INFINITI - Service Center

Great service Everything was done quickly and efficiently. It was all explained to me and the price was lower than I expected and it was ready before I thought it Everything was done quickly and efficiently. It was all explained to me and the price was lower than I expected and it was ready before I thought it would be More

Excellent job on my vehicle as always. John Russo does excellent work at a very reasonable rate. John goes beyond service with a smile, he makes you feel appreciated as a custome as always. John Russo does excellent work at a very reasonable rate. John goes beyond service with a smile, he makes you feel appreciated as a customer and gives you respect to the fullest. More

Disappointed When I arrived Nelson examined car per routine and noted the broken tin frame that covers license plate in front of car. I asked him to take care of i When I arrived Nelson examined car per routine and noted the broken tin frame that covers license plate in front of car. I asked him to take care of it. He said no problem. However the Broken license plate frame in front of car was not replaced as agreed. When I returned home I called Nelson to complain. He blamed the workers. Said he told them twice to do it. Said he would complain to management. Since I could not return to service center Nelson offered to mail the frame. Verified my address. This all took place Saturday June 22nd . When I still hadn't received frame by Thursday June 27th I called and Nelson didn't return call. Instead he had Receptionist call me to relay message that Nelson had mailed frame two days earlier and once its mailed he has no control over arrival date. mail. Why lie? Why not follow through on service recovery opportunity? More

Maintenance Great customer service. Amazing car wash. Refreshments were there for the wait. Also aid me with questions regarding my vehicle. Also promised to send Great customer service. Amazing car wash. Refreshments were there for the wait. Also aid me with questions regarding my vehicle. Also promised to send me deals and discounts when the are offered More

Great service/friendly staff I was very impress with the service I recieved. The service center was clean including the restroom. Super friendly and nice staff. There were snack I was very impress with the service I recieved. The service center was clean including the restroom. Super friendly and nice staff. There were snack available which is plus waiting for service. I must say this is the best center I had visited. I also visit the parts department and again staff was very helpful and nice. Must mention the cashier had the biggest smile and very friendly. Overall the best service treatment I had and I been to other center there is NO comparison More

Pleasant experience. Everyone was very customer friendly from the attendant that checked me in to my service manager John. I received the treatment that the ow experience. Everyone was very customer friendly from the attendant that checked me in to my service manager John. I received the treatment that the owner of a luxury vehicle should be treated. More

Nice and fast The workers are very nice and do their best to make you comfortable. My service was fast and I sad able to run a quick errand while my car was begging The workers are very nice and do their best to make you comfortable. My service was fast and I sad able to run a quick errand while my car was begging serviced. Matthew called me when my car was ready. More

Good Servive All in all I am very happy with the service. Pleasant curtious responcive efficient they even washed my car which was surprisingly nice I will recomme All in all I am very happy with the service. Pleasant curtious responcive efficient they even washed my car which was surprisingly nice I will recommend More

Love this dealer I have been in many dealers over the years and Kings infiniti is top shelf. From the moment I entered the door, the service and attention to detail wa I have been in many dealers over the years and Kings infiniti is top shelf. From the moment I entered the door, the service and attention to detail was excellent. More

Thank you Quick, quality , thank you,,, I recommend this location for any owner of the Infiniti car. But remember - you need make a call for time and date for s Quick, quality , thank you,,, I recommend this location for any owner of the Infiniti car. But remember - you need make a call for time and date for service. More