Kings INFINITI - Service Center

The best Best experience of my life. Period. End of story. This is the best service center in new york. Matt was incredible. Nelson and John were great too Best experience of my life. Period. End of story. This is the best service center in new york. Matt was incredible. Nelson and John were great too More

Awesome service The service was great but the friendliness of the staff not possible to surpass. They are the main reason I lease Infinitis. I trust them with no hes The service was great but the friendliness of the staff not possible to surpass. They are the main reason I lease Infinitis. I trust them with no hesitation. I have been a customer since 1996 and have always been totally satisfied with the service. More

Consistent Quality I have been with Kings Infiniti for over 15 years and am always satisfied. John Russo is extremely personable and knowledgeable. I recorded the strang I have been with Kings Infiniti for over 15 years and am always satisfied. John Russo is extremely personable and knowledgeable. I recorded the strange sound the car randomly made, he quickly told me what needed to be fixed and what action I took that would trigger the sound. John has demonstrated great patience and handling when customers become challenging. Kristal and Megan always follow-up in a timely manner to ensure appointments will be kept and customer satisfaction. Roman Zelster is far from the standard pushy salesperson. He gives great advice and allows people time to make informed decisions. It's also a great sign when you see him bringing his car to be serviced! Overall they are a great group of people and the mechanics are extremely personable. More

Very professional and same day service My service manager Nelson was clear and excellent ! Keep him, he’s a winner. Everything went as smoothe as possible and great follow up skills My service manager Nelson was clear and excellent ! Keep him, he’s a winner. Everything went as smoothe as possible and great follow up skills More

Service As always JOHN Russo did his job great.. I will only deal with John when comes to service my Infiniti. See you in few month kings Infiniti!! As always JOHN Russo did his job great.. I will only deal with John when comes to service my Infiniti. See you in few month kings Infiniti!! More

Great service Overall great service definitely Will continue to bring my vehicle for service. I would definitely recommend this facility to somebody else. They h Overall great service definitely Will continue to bring my vehicle for service. I would definitely recommend this facility to somebody else. They have excellent management. More

Totally Professional Everyone did what they said they would When they said they would with a smile. What's better than that! I'd recommend the service to others. Everyone did what they said they would When they said they would with a smile. What's better than that! I'd recommend the service to others. More

Professional Everything was quick and efficient, mr.diaz was very helpful and professional and a really nice person everything was time consuming I'd prefer to dea Everything was quick and efficient, mr.diaz was very helpful and professional and a really nice person everything was time consuming I'd prefer to deal with him overall More

Great Too long a wait I got there 10:30 am never leave until 4:30 i know they were making sure everything was ck properly Too long a wait I got there 10:30 am never leave until 4:30 i know they were making sure everything was ck properly More

Great If not this service center N John Russo, I won't drive infiniti. Both vehicles are infinifi,only Infiniti for my last 15 years, thanks John. If not this service center N John Russo, I won't drive infiniti. Both vehicles are infinifi,only Infiniti for my last 15 years, thanks John. More