Kings INFINITI - Service Center

Good service at Infinity Friendly staffs and good service at the center,they didn’t provide a loaner as I had expected, cuz it’s few hours job. They offered to take me to the Friendly staffs and good service at the center,they didn’t provide a loaner as I had expected, cuz it’s few hours job. They offered to take me to the train station near by when I ask about the trains. Would definitely go back there for any service. More

oil change lovely experience at service, thank you. only negative was that mailed coupon for oil change did not apply to my car and so price was more than 2x wh lovely experience at service, thank you. only negative was that mailed coupon for oil change did not apply to my car and so price was more than 2x what i expected. in the future it would be helpful to receive appropriate promotions. customer service was great! thank you. More

Friendly and helpful John and Megan are very friendly and helpful. They squeezed me into their busy schedule in relatively short notice. Service was done with utmost profe John and Megan are very friendly and helpful. They squeezed me into their busy schedule in relatively short notice. Service was done with utmost professionalism. More

Perfect service! I recently came in for my oil change and everyone was friendly and helpful! Everything went smooth and I was in and out, which I was really concerned I recently came in for my oil change and everyone was friendly and helpful! Everything went smooth and I was in and out, which I was really concerned about. Thank you again for providing me with such excellent service!!! More

Professional The whole experience was seamless and professional All the people we dealt with were friendly and professional they got us in and out as quick as poss The whole experience was seamless and professional All the people we dealt with were friendly and professional they got us in and out as quick as possible and completed the work in a timely fashion More

Beyond expectations Beyond expectations, i had an emergency, just drove in, although they were way overbooked, they took me in and servised my car on less than 3 hours Beyond expectations, i had an emergency, just drove in, although they were way overbooked, they took me in and servised my car on less than 3 hours More

The best Best experience of my life. Period. End of story. This is the best service center in new york. Matt was incredible. Nelson and John were great too Best experience of my life. Period. End of story. This is the best service center in new york. Matt was incredible. Nelson and John were great too More

Awesome service The service was great but the friendliness of the staff not possible to surpass. They are the main reason I lease Infinitis. I trust them with no hes The service was great but the friendliness of the staff not possible to surpass. They are the main reason I lease Infinitis. I trust them with no hesitation. I have been a customer since 1996 and have always been totally satisfied with the service. More

Consistent Quality I have been with Kings Infiniti for over 15 years and am always satisfied. John Russo is extremely personable and knowledgeable. I recorded the strang I have been with Kings Infiniti for over 15 years and am always satisfied. John Russo is extremely personable and knowledgeable. I recorded the strange sound the car randomly made, he quickly told me what needed to be fixed and what action I took that would trigger the sound. John has demonstrated great patience and handling when customers become challenging. Kristal and Megan always follow-up in a timely manner to ensure appointments will be kept and customer satisfaction. Roman Zelster is far from the standard pushy salesperson. He gives great advice and allows people time to make informed decisions. It's also a great sign when you see him bringing his car to be serviced! Overall they are a great group of people and the mechanics are extremely personable. More

Very professional and same day service My service manager Nelson was clear and excellent ! Keep him, he’s a winner. Everything went as smoothe as possible and great follow up skills My service manager Nelson was clear and excellent ! Keep him, he’s a winner. Everything went as smoothe as possible and great follow up skills More