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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,108 Reviews

2,108 Reviews of Kings INFINITI - Service Center

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December 27, 2018

Great service I'm extremely happy with quality and a speed of the service. Great communication with a service advisor. After the service car is always looks like n More

by vfikhman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2018

Nice friendly staff who helped me quickly. Good efficient service center. No complaints. Smooth and quick turnaround. Answered me quickly on the phone and helped me set up the quickest appointm More

by MAXH200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
December 22, 2018

I was satisfied with service I received. staff was very helpful, my car was fixed quickly and with high quality. waiting area is clean. John was helpful and explained what was done to my car More

by ARKGORELIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2018

will not return here ever again i was charged $79 and I shouldnt have been charged anything. I have a new car under full warranty and they took advantage of a little old lady More

by NovellaHarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Morales
Dec 21, 2018 -

NovellaHarris responded

Infiniti corporate has told me that they will issue me a refund since you guys are refusing to refund my money that I was never supposed to pay for a car under full warranty with only 11 k miles. After taking my car to inifiniti of manhassett, they fixed all issues free of charge further proving the kings infiniti rip off..

December 19, 2018

Great customer service The service personnel explained what was going to done, also informed me what are some of the areas that I needed to pay attention to More

by DBABYDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2018

Engine light and gas cover I GAVE MY RATING CAUSE ITS TRUE I COULDNT BELIVE HOW WAS TREATED IN AND OUT WASNT EVEN MY APPOINTMENT DATE . FIXED MY ENGINE LIGHT AND GAS LID TOO !!H More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2018

Nice & neat place with massive service & a beautiful job don Had a very good experience by this place & awsome service & a job well done. Would really recommend using this place for any issue. Thanks to all wh More

by SHLOMIE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
December 14, 2018

Another smooth experience I’ve been here 3 times in the past 6 months for various reasons from maintenance to warranty work to new tires. Everything was handled quickly and the More

by BLAZN420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Trantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2018

Outstanding Service I would not take my car (Q70S) anywhere else for service. John Russo (my service rep) is a true asset to the Kings Infiniti Group. More

by Dreal414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy, Milton
December 13, 2018

Vehicle check up They go above and beyond for their clients. Provide efficient service. Return your vehicle in excellent condition. Highly recommend John Russo for you More

by ABBAS_AGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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