2,110 Reviews of Kings INFINITI - Service Center
It was very rewarding and positive I have been with this dealership for over 15.. years . And I have only have superb service.I will this dealership to my family and friends I have been with this dealership for over 15.. years . And I have only have superb service.I will this dealership to my family and friends More
Infiniti service I’ve been coming to this dealership for the past 5 years and have consistently been satisfied with ther service, professionalism and ease of getting a I’ve been coming to this dealership for the past 5 years and have consistently been satisfied with ther service, professionalism and ease of getting an appointment More
Thank you Thanks you guys for your excellent service on my car. And thank god for warranties lol. I would definitely recommend you guys to others. Thumbs up.... Thanks you guys for your excellent service on my car. And thank god for warranties lol. I would definitely recommend you guys to others. Thumbs up...... More
outstanding Devi e I. brought my 2015 Q50 in for a major repair. Mr. Nelson, and his team were very professional when assisting me while I was there. I really appreci I. brought my 2015 Q50 in for a major repair. Mr. Nelson, and his team were very professional when assisting me while I was there. I really appreciated the fact that they allowed me the courtesy of using one of there vehicles to get to work while my car was being repaired. Thank you Kings Infiniti! More
Fantastic I would have to honestly say that there service and staff is by far the best. From my arrival time up until the minute updates on the status of my veh I would have to honestly say that there service and staff is by far the best. From my arrival time up until the minute updates on the status of my vehicle. Great leadership! More
Excellent Service I drove my QX60 in at 9:30 and it was ready at 3:30 all warranty work was completed They even washed and vacuumed my car. I drove my QX60 in at 9:30 and it was ready at 3:30 all warranty work was completed They even washed and vacuumed my car. More
Very professional So nice. And very quick service. They figured out what was wrong just by speaking to me on the phone and asking the right questions So nice. And very quick service. They figured out what was wrong just by speaking to me on the phone and asking the right questions More
Oi change The lunch time of the staff should be indicated in the online reservations. I booked an appointment for 12:15 and then found out their lunch break was The lunch time of the staff should be indicated in the online reservations. I booked an appointment for 12:15 and then found out their lunch break was from 12:30 p.m. to 1:30 p.m. Knowing that information in advance on the form would be helpful. Staff is very friendly, but communication among them needs improvement. For example, I was told by two people on the floor that my car had been washed and would be ready for pickup. I also received a phonecall telling me it was ready and to come back for my vehicle. Then I was informed that there was a miscommunication and my car still needed to be washed and I waited an additional 25 minutes. 12:15 pm to 2:45 pm is too long to take for an oil change and car wash. More
very professional I need to get inspection for my car and it was ready at 2 p.m. Car was washed and work was competed. Employees dealt with John Russo. I need to get inspection for my car and it was ready at 2 p.m. Car was washed and work was competed. Employees dealt with John Russo. More
Quick and friendly Welcomed me as I walked in to the office, advised me the waiting time frame. So if I can go get a coffee or breakfast, I will have more than enough t Welcomed me as I walked in to the office, advised me the waiting time frame. So if I can go get a coffee or breakfast, I will have more than enough time to do so. Called me when my car is ready for pick up. It was quick, expected, 2 to 3 hours. It was ready in 1 and a half hours. Great service. More