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Sam Shtern

Overview Reviews (292)

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Sam Shtern

Sales/Finance Director

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.6

292 Reviews

Overview Reviews (292)

Dealership Experience

18 yrs, 5 mos

Industry Experience

28 yrs, 6 mos

Languages Spoken

English

4.6

292 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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292 Reviews of Sam Shtern

July 01, 2026

Dealership Rating

Employee Rating

Kings Infiniti has very timely service and excellent customer service. They explained the service details well. customer service. They explained the service details well. More

by Wendy Damiano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo

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June 17, 2026

Dealership Rating

Employee Rating

Hello My oil change was great. Services was good thank you so much. I really appreciate it Services was good thank you so much. I really appreciate it More

by MSANCHEZ17A1212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten, Carla Martinez

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May 29, 2026

Dealership Rating

Employee Rating

Sorry I took this long I did forgot about this I can express enough how please I am about my new infinity qx60 the transaction was so speedy and body was on top of everything that had to be done so I ca express enough how please I am about my new infinity qx60 the transaction was so speedy and body was on top of everything that had to be done so I can drive maximum time an hour I can explain how thankful I’m to you body and infinite team thank you More

by sschedu47

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Buddy Naipaul, John Russo, Megan Largana, Matthew Raiten, Carla Martinez , Body

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Jun 03, 2026 -

Kings INFINITI responded

Thank you for the positive feedback! Our team at Infiniti is thrilled to hear that you are loving your new Infiniti QX60. We pride ourselves on making the car-buying process efficient and ensuring that our customers can enjoy their new vehicle to the fullest. Thank you for choosing us, and we can't wait to assist you in the future!

March 19, 2026

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Employee Rating

I leased a 2026 with Buddy at kings Infiniti in Brooklyn. The entire experience from start to finish was smoothe and exceptional. Highly recommend! The entire experience from start to finish was smoothe and exceptional. Highly recommend! More

by cheeks851

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Buddy Naipaul

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Mar 30, 2026 -

Kings INFINITI responded

Wow, thank you for choosing us to help you lease your new vehicle! We are thrilled to hear that Buddy and our team at Kings INFINITI provided you with a smooth and exceptional experience. We truly appreciate your recommendation. See you at your next visit!

March 14, 2026

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Employee Rating

Great communication and thank you so much for always making sure my car is good making sure my car is good More

by JANAYA.CAMERON1212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten, Carla Martinez

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Mar 22, 2026 -

Kings INFINITI responded

Thank you so much for your feedback! We're dedicated to providing excellent communication and ensuring your car is in top condition. We truly appreciate your support. Thank you for choosing Kings INFINITI Inc. Have an awesome day!

February 26, 2026

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Employee Rating

I was very happy with the service I saw that everything is in place thank you is in place thank you More

by YAFAM2876

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten, Carla Martinez , Don’t know

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Mar 06, 2026 -

Kings INFINITI responded

Yafam2876, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

January 09, 2026

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Employee Rating

Maria Trantino is amazing at what she does. For the first time in my life, I had a pleasant experience at a dealership. She made it so easy and so enjoyable. She did not waste my time, she did For the first time in my life, I had a pleasant experience at a dealership. She made it so easy and so enjoyable. She did not waste my time, she did not coerce me into anything, and she immediately addressed all my concerns and needs. Maria is the type of salesperson who does not have to sell because her personality, demeanor, and ability to just talk to you are what sell for her. If you end up at this location or are in the market for an Infiniti or Nissan, please go to Maria. She is the best of the best! I wish more salespeople were like her, which is why I will go back to her once my lease is up. Thank you for everything! More

by Cleopatra

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maria Trantino

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Feb 12, 2026 -

Kings INFINITI responded

Cleopatra, we're so glad that we were able to go above and beyond your expectations!

December 10, 2025

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Employee Rating

E. EXPANE EVERY THING TO ME SO YOU KNOW WHAT IS GOING ON WITH YOUR CAR WITH YOUR CAR More

by WEBMEL4749

Verified Customer

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten, Carla Martinez

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Feb 12, 2026 -

Kings INFINITI responded

Webmel4749, we're so glad that we were able to go above and beyond your expectations!

December 01, 2025

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Employee Rating

Matthew Raiten -:respectable, kindly, professional, he has got patient with customers. The problem was resolved for short time. Thank you so much. has got patient with customers. The problem was resolved for short time. Thank you so much. More

by Alex

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten, Carla Martinez

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Feb 12, 2026 -

Kings INFINITI responded

Alex, thank you so much for the positive review!

November 28, 2025

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Employee Rating

Been going there for years now always take care of me good ppl I can trust with my car good ppl I can trust with my car More

by GUNISSMARK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Matthew Raiten, Carla Martinez , All the mechanics behind the scene

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Feb 12, 2026 -

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!