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2,138 Reviews of Kings INFINITI - Service Center
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June 01, 2018
Overall service They were very professional and kept me informed on what was going on with my vehicle. The pricing was a little bit too high but other than that it wa They were very professional and kept me informed on what was going on with my vehicle. The pricing was a little bit too high but other than that it was good service More
by JAGGACHRIS
Verified CustomerEmployees Worked With
Jonathan Then
June 01, 2018
Very professional I brought my car to the service department for some minor work. I also purchased a trunk spoiler. All the work including the installation of the rear I brought my car to the service department for some minor work. I also purchased a trunk spoiler. All the work including the installation of the rear spoiler was done to my satisfaction. More
by gemtem2
Employees Worked With
Jonathan Then
June 01, 2018
Helpful Knowledgeable , explained all options, very reasonable, friendly, attentive. Car given back in timely manner. Was updated often . I had very specific Knowledgeable , explained all options, very reasonable, friendly, attentive. Car given back in timely manner. Was updated often . I had very specific requests and they were met. Very satisfied More
by Khamis
June 01, 2018
My experience at Kings have been good over the years. I have had a good rapport at Kings Infiniti over the the years. I have worked with John Russo and he is always very nice and listens to any problem I I have had a good rapport at Kings Infiniti over the the years. I have worked with John Russo and he is always very nice and listens to any problem I may have. More
by rimshot
June 01, 2018
Excellen ppl I was worried when I saw the check engine light show on the dashboard. As soon as I saw John he put my mind at ease and that he would check my car as I was worried when I saw the check engine light show on the dashboard. As soon as I saw John he put my mind at ease and that he would check my car as soon as possible, which he did.O waited and was happy to drive home with the knowledge that the drive was safe to drive. More
by EFROS123
May 31, 2018
Thorough check up of my vehicle, identified for problem& got it fixed.I was assured that the vehicle is perfectly alright & can bring for routine check up annually. got it fixed.I was assured that the vehicle is perfectly alright & can bring for routine check up annually. More
by PRREDDYMD
May 31, 2018
Oil change Made an appointment for an oil change ,waited 2 hrs for my car . What's the point of making an appointment if I'm gonna wait so long . Made an appointment for an oil change ,waited 2 hrs for my car . What's the point of making an appointment if I'm gonna wait so long . More
by N.PEREZ271
Employees Worked With
Nelson Morales
May 31, 2018
Very bad They cannot solve the problem l went many times for same things so the needs to fixing really work done by problem fixed so I am not satisfied They cannot solve the problem l went many times for same things so the needs to fixing really work done by problem fixed so I am not satisfied More
by Mashrafi51212
Employees Worked With
May 31, 2018
Great Waiting could be shorter, Generally the 1st service agent was very courteous, and well mannered. During the waiting time, there were coffee, and bites Waiting could be shorter, Generally the 1st service agent was very courteous, and well mannered. During the waiting time, there were coffee, and bites available. My opinion is, the TV with Infiniti service commercial, is boring and repetitive. It need more additional interest added. More
by 12HARPERC31
Employees Worked With
Other Employees :
Asian brother , Nelson Morales, Kristal Mercado, Jonathan Then
May 31, 2018
Smooth sailing At least my first oil change should have been free. I least an Chevy Cruze also. And the first 3 oil change are free. Infiniti, at least the first o At least my first oil change should have been free. I least an Chevy Cruze also. And the first 3 oil change are free. Infiniti, at least the first one. More
by ARNOLD310
Employees Worked With
