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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,124 Reviews

2,124 Reviews of Kings INFINITI - Service Center

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April 07, 2022

I had problems with my window and they were very helpful In helping me get it fixed and recalibrated More

by RNADVERB1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Apr 11, 2022 -

Kings INFINITI responded

RNADVERB1212 Thank you for the great feedback

April 07, 2022

Every time I go get my car serviced everyone is so friendly and knowledgeable. John always takes care of my car and answers any questions I have. More

by HRGLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

HRGLASS We very much value your feedback, thank you

April 07, 2022

My repair was drawm out over several months. ( maybe thats the norm now.) Bought car for specific problem an seem to leave with different problems. In the end was happy with repair and customer More

by DASMONIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Apr 11, 2022 -

Kings INFINITI responded

DASMONIE Thank you

April 07, 2022

The whole process of booking an appointment, checking in, sitting down with my advisor and going over my car’s service needs and recommendations was seamless and well-executed, as was the work done on my car More

by EBSACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Apr 11, 2022 -

Kings INFINITI responded

EBSACK Thank you

April 07, 2022

Service was great . . but continue to have issues with driver side window does not go up and down freely when cold .. it’s not the first time I complain .. Infiniti has t More

by SNAKE09520031212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

SNAKE09520031212 Thanks for the great review

April 06, 2022

All is perfect in kings Infiniti. The job is done fast and accurate. It is ann by pleasure. More

by Mivs1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
Apr 11, 2022 -

Kings INFINITI responded

Mivs1228 When our customer's are happy we are happy

April 06, 2022

Very nice people! Matthew was very nice and accomodating! I appreciate awesome customer service they provided. More

by Otrow131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kings INFINITI responded

Otrow131 Thanks for the great feedback

April 04, 2022

Matthew took care of me and I was impressed by his overall professionalism and sincere attention toward my needs. Top-Notch service!! More

by MITCHELLRANDOLPH681212
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

MITCHELLRANDOLPH681212 Thank you for taking the time to write a review

April 04, 2022

Excellent customer service from the moment I arrived to drop off my vehicle for service. More

by Kb112472
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

Kb112472 We appreciate the great rating

April 03, 2022

Fast and efficient. Very friendly staff. John is excellent at customer service. They need to improve the waiting room. More

by BLUEYES0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Kings INFINITI responded

BLUEYES0304 Your feedback is very important

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