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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,104 Reviews

2,104 Reviews of Kings INFINITI - Service Center

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June 19, 2021

Very organized play nice place to sit and wait for your vehicle the service they also coffee tea have a nice TV comfortable chair seem to be like a family workshop it’s spotless More

by OHMIKEEYX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Kings INFINITI responded

OHMIKEEYX2 We appreciate your great feedback.

June 18, 2021

My rep was very professional, knowledgeable, and nice. Offered me a loaner car which was needed. Explained things clearly. Overall I had a very good experience. More

by MARI130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Jun 24, 2021 -

Kings INFINITI responded

Mari130, thanks for your praise and kind comments about our team! We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2021

Good Service good Job nice place for service clean waiting area average prices friendly people let you know everything needs your car thank you Jhon.. !!! More

by HENRYM189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Kings INFINITI responded

Henrym189, we really appreciate your positive review! We're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2021

I am living in Queens but decided to service my car on Brooklyn that was the best thing I did from the moment I walked in I felt welcome from the person who approached me and asked if I have an More

by SUZIE5519
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2021 -

Kings INFINITI responded

Hi Suzie5519, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 17, 2021

Awesome service, good experience over all, very helpful, clean and friendly, good communication, I was super surprised how quickly my problem was being fixed superior. More

by H2O1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Shtern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado, Stephan Soto
Jun 22, 2021 -

Kings INFINITI responded

H2O1997 Its important that the needs of our customer's are met - we are happy to meet your expectations

June 17, 2021

Roman listened to what I wanted,and proceeded to get it. He gave me good advice in regard to options. He gave me a great price and I didn't have to haggle More

by ALGL50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Kings INFINITI responded

ALGL50 We would like to thank you for your great feedback.

June 16, 2021

service writer greeted me immediately upon arrival, he told me how long the service would take. xxx soon as car was finished he came to get me, the car had been washed and I was on my way. More

by RICHINNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jun 17, 2021 -

Kings INFINITI responded

Richinners, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2021

When I arrived at my scheduled appointment the person that checked my car in seemed annoyed because I wasn’t ready to take my belongings out the car and I guess there was a line forming behind me with ca More

by USNEEZE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jun 17, 2021 -

Kings INFINITI responded

Usneeze15, we are very happy we could provide you with a positive experience! We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2021

As always, very quick, painless and efficient process. Nelson was great. The techs took my car right away. I always recommend people get their cars serviced here. More

by CVAZQUEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Jun 17, 2021 -

Kings INFINITI responded

Cvazquez1, thank you so much for the positive review! We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Kings Infiniti, Inc.

June 14, 2021

Service was very satisfactory, everyone was friendly from the staff .I’ll recommend to friends at kings Infiniti I will come back again to get work done on q50. More

by MARDONDADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Jun 15, 2021 -

Kings INFINITI responded

MARDONDADA Thanks for the greatfeedback.

Jun 15, 2021 -

Kings INFINITI responded

Mardondada, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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