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Kings INFINITI - Service Center

Brooklyn, NY

4.7
2,156 Reviews

2,156 Reviews of Kings INFINITI - Service Center

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August 07, 2021

Very prompt, efficient and professional service! Goes above and beyond to ensure that the customer is satisfied. Detailed and comprehensive diagnostic on required service. Great team! More

by KPHILL5269@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Aug 11, 2021 -

Kings INFINITI responded

KPHILL5269 its important that our cusomter's needs are met

August 04, 2021

I’m very pleased for the service at kings Infinity in Coney Island Brooklyn , I would recommend to everyone my Friend and my Family. They’re very friendly More

by bossettino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Aug 05, 2021 -

Kings INFINITI responded

bossettino Thanks for the great rateing

August 03, 2021

Great service very professional fast and business like service ty More

by Shjk56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Kings INFINITI responded

Shjk56 Thank you very much

August 03, 2021

The service is amazing. Very professional. I’ve been using them for years and will continue to do so. I highly recommend them to anyone. More

by clkm31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Kings INFINITI responded

clkm31 We appreciate the great feedback

July 29, 2021

This is really not good job the are did I went for service but they are broken my car some nuts when I come home I see that’s More

by MASHRAFI51212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Russo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
July 29, 2021

Great customer service. Service Rep. John Russo knows his job and attends to customers needs. The overall setting is very relaxed and comforting. I do miss the coffee. More

by radman1952@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jul 29, 2021 -

Kings INFINITI responded

radman1952@aol.com We appreciate your detailed feedback.

July 29, 2021

Staff is courteous and knowledgeable. I was in and out for a regular service visit within an hour. Worth the wait and very convenient. Looking forward to my next visit. More

by GWAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jul 29, 2021 -

Kings INFINITI responded

GWAPP Thank you , we always strive to exceed our customer's expectations.

July 28, 2021

Excellent service great people Nelson helps a lot this my second car going there an will continue to bring my cars there also have 3 more infinity’s to bring for service More

by HEAVY62084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Jul 29, 2021 -

Kings INFINITI responded

HEAVY62084 Thanks for the great feedback and rateing

Sep 23, 2021 -

HEAVY62084 responded

Great service and friendly staff they service all my infinity’s I brang 3 out of 5 an will continue on going there for service

July 27, 2021

They are very professional and provides follow up phone calls after being serviced to ensure everything is going well. This feels good to spend your money and knowing you'll receive excellent customer serv More

by FCALIXTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Kings INFINITI responded

FCALIXTE1 Thank you for taking the time to provide this very important feedback.

July 27, 2021

Great customer service all around . Always professional and timely. Prices are reasonable and quality of work is always A+. Recommend them highly as ive been going to this dealer for over 10 years now… More

by rabelson51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Jul 29, 2021 -

Kings INFINITI responded

rabelson51 Thank you for this great review

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