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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,104 Reviews

2,104 Reviews of Kings INFINITI - Service Center

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June 14, 2021

I brought my car to getting service around there is on the grounds that the type of service quality is more competitive and need to keep my car up to date More

by DELANPARIS
Recommend Dealer
Yes
Employees Worked With
Megan Largana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Kings INFINITI responded

Delanparis, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2021

John Is great. Always has a smile and knows his job very well I will recommend him to all who come to service department thanks More

by AJSAFDEYE1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Kings INFINITI responded

AJSAFDEYE1212 Thanks for the great feedback, we are always looking to meet our customer's expectations.

Jun 15, 2021 -

Kings INFINITI responded

Ajsafdeye1212, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

June 11, 2021

Very professional, Mr Morales communicate and keep me updated on everything step by step. Thank you I’m very satisfied with the outcome, quality service More

by Desrianv62873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales, Kristal Mercado
Jun 15, 2021 -

Kings INFINITI responded

Desrianv62873 We always try to meet and or exceed our customer's expectations, thank you for the great rateing

Jun 15, 2021 -

Kings INFINITI responded

Desrianv62873, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2021

John is always kind and respectful and always provides the best customer service. He always has a good attitude and makes sure I leave with everything I needed More

by SAKAK.SAKAR1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Kings INFINITI responded

Sakak.sakar1212, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings Infiniti, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2021

Amazing customer service. Quick easy and friendly. I will recommend this location to all my family and friends. Thank you for making my service visit quick and easy More

by Maryann L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Raiten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales, Kristal Mercado
Jun 09, 2021 -

Kings INFINITI responded

Maryann L, we're happy you found our staff to be so supportive during your experience here at Kings Infiniti, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2021

work on my car was fine but the price was too high and my car was scratched from the lift underneath and on the sides a bit, not very professional. More

by matthew resnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Morales
June 04, 2021

Everything was excellent the people the service the only negative is it took longer to get my car washed and then it did for my service or More

by LVIS1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
Jun 08, 2021 -

Kings INFINITI responded

Lvis1215, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2021

Kings is the best. John suggests extra things that are not even in the manual but that I come to realize should be done in a kinda old car that the guys tend to keep in top notch shape. More

by BOBBYK2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Kings INFINITI responded

Hi Bobbyk2121, thank you for taking the time to leave a review for us at Kings Infiniti, Inc.. We're happy we could meet your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

June 01, 2021

Great service. John is exceptional in what he do and very knowledgeable. I’ve been coming to this particular shop for years and always have been treated good and the service has been great. Wish there were m More

by TRAVIS.THOMAS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Kings INFINITI responded

Travis.thomas0, we are so happy to read such a great review about Kings Infiniti, Inc.! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings Infiniti, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 31, 2021

Excellent service along with knowledgeable and courteous service and staff personnel and a very well maintained service and customer waiting area contribute to their reputation. More

by AMITTELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristal Mercado
Jun 01, 2021 -

Kings INFINITI responded

AMITTELMAN Thank you for takeing the time to communicate your feedback, it is very important to us.

Jun 01, 2021 -

Kings INFINITI responded

Amittelman, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

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