Kings Mazda
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 955 reviews
Friendly and efficient. I did not have to wait too long upon arrival - quick check in and check out. Price was good. Called to alert me about other issues. upon arrival - quick check in and check out. Price was good. Called to alert me about other issues. More
Mark Malone is a great sales person. He completely understands the product and matches the perfect product to the customer. I went into Mazada looking for a deal that I was offered by the Mazada sale understands the product and matches the perfect product to the customer. I went into Mazada looking for a deal that I was offered by the Mazada sales. department. Mark came as close as he could to my number. I traded two vehicles in and wanted to purchase another Mazda CS-5 the 2021 model. I was looking for a price around $375.00 and was told by the sales department that was possible, but Mark talked to his sales mgr and the best that could be done was $414.00. The price went up due to the addition of GAP coverage. Mark certainly was great at trying to get me what I wanted. He is extremely knowledgeable about the Mazda product. Thank You Mark! More
Tommi was greatI still have issues with vibration in Tommi was great I still have issues with vibration in undercarriage or tire(s) I will be calling to set up another device appt in a week or so at gra Tommi was great I still have issues with vibration in undercarriage or tire(s) I will be calling to set up another device appt in a week or so at gratis More
I had been actively looking for a vehicle for roughly 4 weeks prior to going to Kings Mazda and meeting John Brewer. The first car I test drove didn't end up working for me. I let John know and unlike othe weeks prior to going to Kings Mazda and meeting John Brewer. The first car I test drove didn't end up working for me. I let John know and unlike other dealerships I had been visiting he asked me if he could have details on what I was looking for. I sent him a list of what I was looking for, my necessities and my options. They were very limiting. In spite of that he came back with three options for me to look at. He also told me that if they didn't work he would keep an eye out until I found the car I wanted. Well, I didn't need more choices. He found a car that fit perfect. I took it to my mechanic for a once over and they said it was good. John was extremely helpful. He worked around my work schedule happily. The whole process he was very professional and helpful and sincere. It was refreshing. And I love my car. I have already referred two people to him and told others. When I next need a car I will absolutely reach out to him again. More
This is our first Mazda. The folks were very friendly, patient, knowledgeable, and thoroughly explained the vehicles features and how to use them. This was the best new car buying experience that we ever patient, knowledgeable, and thoroughly explained the vehicles features and how to use them. This was the best new car buying experience that we ever had. Will definitely recommend Kings Mazda and will buy again. Thanks for the time and a wonderful day. More
The service manager and the whole service department was extremely Professional, friendly, courteous. Excellent service. They were able to order the correct part and complete the work in a quick turnover t extremely Professional, friendly, courteous. Excellent service. They were able to order the correct part and complete the work in a quick turnover time as promised. More
Always friendly, prompt and reliable service. They never try to "up sell" you on maintenance items when they are not needed. Appreciate the level of customer service. try to "up sell" you on maintenance items when they are not needed. Appreciate the level of customer service. More
I purchased my first Mazda and let me tell you that it was the easiest car buying experience I have ever had! The facility was clean and accessible. The staff were friendly and helpful. I had the absol was the easiest car buying experience I have ever had! The facility was clean and accessible. The staff were friendly and helpful. I had the absolute best salesman, Mark Malone, who went above and beyond for us. I've been in my new 2021 CX-9 for almost two weeks now and I wouldn't have changed a thing!! More
The people that work there, are wonderful and very very friendly. I never experienced such nice people in a service department before in my life. They take going to a service department to a whole new lev friendly. I never experienced such nice people in a service department before in my life. They take going to a service department to a whole new level for me. My experience for other service departments caused my to take stress class to deal with them, but not Mazda. They are fantastic. You Guys Rock More




